St. Francis Medical Center HIS Department Procedures and Operations Jonas Jones
El Camino Community College
St. Francis Medical Center HIS Department Procedures and Operations Introduction
On April 22 2014, I scheduled an onsite interview with *********, the HIS Director of St. Francis Medical Center. This facility is located **************************. The facility was established in **** by a non-profit organization. St. Francis is the largest and busiest private trauma center in ************, treating ***** children and adults each year Recent honors and awards for this facility include 2013 Healthcare Leadership Award Hospital Finalist – ***************l, Top 50 U.S. Cardiovascular Hospitals 2012 – Thompson Reuters, 2012 High Performing Hospital in ENT and Urology – U.S. News and World Report, and 2011 Honorable mention Award for top performance in Evidence-Based Care, Mortality, and Cost of Care – Premier QUEST (St. Francis Medical Center, 2014). Operations and Structure
Within the HIS department, there are a total of 39 employees. 35 of these are fulltime employees and the remaining four are temporary and part-time workers. Nola Davis who is the director of the department, holds the RHIA credential. There are also 3 RHIT and 6 CCS credentialed staff members. The distribution of employees is very dynamic. Certain tasks are solely designated for certain workers, but the majority of the operations are distributed among 80% of the staff. Nola informed me that it’s very important for the HIS department to have cross-trained staff that can switch roles as department needs develop. The titles held by the HIS staff are Record Technicians, Clerks, and Coders. Record Technicians are mainly responsible for facilitating release of record requests and chart deficiency analysis. The clerks’ main role is chart prepping (aka chart assembly (Sayles, 2013, p. 350)), chart filing, scanning of patient signed documents, and paper record...
References: AHIMA. (2007). Fundamentals of the Legal Health Record and Designated Record Set. Retrieved from AHIMA Body of Knowledge: http://library.ahima.org/xpedio/groups/public/documents/ahima/bok1_048604.hcsp?dDocName=bok1_048604
Sayles, N. (2013). Health Information Management: An Applied Approach. AHIMA Press.
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