Solving Problems and Making Decisions
SOLVING PROBLEMS AND
MAKING DECISIONS
Sharon
October 2012
INDEX
Background of the organization
Description of the problem
Analysis of the problem
Resolution of the problem
Implementation and communication of the solution
BACKGROUND:
I work for, which is the largest YMCA in Europe. We are a registered charity working in many diverse areas including supported housing, health & fitness, senior programme, childcare, youth work and restaurants for residents and for the public.
My job title is ‘Hostel Manager’ based at YMCA, in the London borough of . I am responsible for the day-to-day operation of the hostel, including maintaining maximum occupancy, resident admission, management of residents, finances, maintenance issues, responsible for housekeeping staff, liaising with outside contractors and any health & safety issues that comply with regulations.
At YMCA, there are 27 bedrooms (9 large rooms + 18 standard rooms) primarily for students and workers on low income. It is a non-supportive YMCA with no support workers in the building. We are situated in zone 2 on the district line. Rent per week is £159.00 for larger rooms and £149.50 for standard rooms. YMCA is a self-catering hostel, where residents share kitchens and bathrooms. Residents have single rooms with their own front door key and there is no curfew, they are allowed to have over night guests. The hostel has three residential floors with a bathroom and kitchen on each floor. There is a common room that is open 24 hours with television, games and books. There is a washing machine and a dryer, which is included in the rent. Residents at Parsons Green YMCA have free gym membership at Wimbledon YMCA with reduced prices for use of gym and classes.
YMCA was founded in 1844 by George Williams; he was a worker in the drapery trade in London. He was concerned about the welfare of his fellow workers and he started a prayer and bible study group and grew from there.
Today, YMCA
MAKING DECISIONS
Sharon
October 2012
INDEX
Background of the organization
Description of the problem
Analysis of the problem
Resolution of the problem
Implementation and communication of the solution
BACKGROUND:
I work for, which is the largest YMCA in Europe. We are a registered charity working in many diverse areas including supported housing, health & fitness, senior programme, childcare, youth work and restaurants for residents and for the public.
My job title is ‘Hostel Manager’ based at YMCA, in the London borough of . I am responsible for the day-to-day operation of the hostel, including maintaining maximum occupancy, resident admission, management of residents, finances, maintenance issues, responsible for housekeeping staff, liaising with outside contractors and any health & safety issues that comply with regulations.
At YMCA, there are 27 bedrooms (9 large rooms + 18 standard rooms) primarily for students and workers on low income. It is a non-supportive YMCA with no support workers in the building. We are situated in zone 2 on the district line. Rent per week is £159.00 for larger rooms and £149.50 for standard rooms. YMCA is a self-catering hostel, where residents share kitchens and bathrooms. Residents have single rooms with their own front door key and there is no curfew, they are allowed to have over night guests. The hostel has three residential floors with a bathroom and kitchen on each floor. There is a common room that is open 24 hours with television, games and books. There is a washing machine and a dryer, which is included in the rent. Residents at Parsons Green YMCA have free gym membership at Wimbledon YMCA with reduced prices for use of gym and classes.
YMCA was founded in 1844 by George Williams; he was a worker in the drapery trade in London. He was concerned about the welfare of his fellow workers and he started a prayer and bible study group and grew from there.
Today, YMCA