Solve a Problem

Topics: Creativity, Problem solving, Management Pages: 4 (1143 words) Published: August 21, 2013

Solve a Problem Paper
Laura Cuda
University of Phoenix
PHL458
Creative Minds and Critical Thinking
Jansen Buckner
August 07, 2013

Solve a Problem Paper
The concept of creativity in processing a strategic plan was not implemented in a professional scenario of consolidating two warehouses together; a consolidation that creates a centralized operation to maintain transparency for customer satisfaction. The creative process has two broad applications to open the thought process of being creative: solving problems and resolving controversial issues (Ruggiero, 2009). More to the point the terms problem and issue noticeably overlap; both terms refer to an unpleasant condition that challenges the resourcefulness to provide a satisfactory remedy to an explosive problem. Although the term issue divides personnel against each other, both sides have created barriers against the opposing party. By evaluating the four stages of creativity will gain an understanding to have a productive project while maintain transparency to the customer. The four stages of creative process that should have applied to a consolidation project begin with (a) searching for challenges (Ruggiero, 2009). Frequently challenges are presented with issues that create an evidential dilemma. Problems that include longer than expected customer wait time due to multiple warehouses to execute a response of materiel issue to the customer. To meet this challenges in an original yet effective way management must (b) express the problem or issue to identify the problematic areas for consolidating the warehouses. Recognizing the problems within an issue will yield a plausible solution. Furthermore having to transport materiel issue documents between building causing double and sometime triple handling of materiel hard copy issue documents. Only after the (c) investigating to problem or issue will management discover the pertain information necessary to deal effectively with customer dissatisfaction...

References: Ruggiero, V. R. (2009). The art of thinking: A guide to critical and creative thought (9th ed.). New York, NY: Pearson Longman.
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