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Software Quality Assurance
DDSCS SAQ Plan TQM_ABC Crop 11-June-2010

DIGITAL DEVICE SOFTWARE CONTROL SYSTEM(DDSCS) SOFTWARE QUALITY ASSURANCE PLAN

11-JUNE-2010

ABC Crop-Software Development Company TPM-UCTI Malaysia

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DDSCS SAQ Plan TQM_ABC Crop 11-June-2010

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DDSCS SAQ Plan TQM_ABC Crop 11-June-2010

SOFTWARE QUALITY ASSURANCE PLAN

CONFIGURATION CONTROL #1 11-JUNE-2010

SQA Plan Approvals:

Name1 SQA Manager

11-June-2010 Date

Name2 Project Manager

11-June-2010 Date

Name3 Program Manager

11-June-2010 Date

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DDSCS SAQ Plan TQM_ABC Crop 11-June-2010

PREFACE Nowadays many new headlines regarding the poor quality of information technology projects illustrate that quality is a serious issue. Quality problems in many business systems have resulted major financial losses. Customers are ultimately responsible for defining quality. Important quality concepts include satisfying stated or implied stakeholder needs, conforming to requirements, and delivering items that are fit for use. Software Project quality management includes planning quality, performing Softearw Quality Assurance(SQA), and performing quality control. Quality planning identifies which quality standards are relevant to the project and how to satisfy them. Quality assurance involves evaluating overall project performance to ensure that the project will satisfy the relevant quality standards. Quality control includes monitoring specific project results to ensure that they comply with quality standards and identifying ways to improve overall quality (Schwalbe,2009). ABC Crop is a software development company which produces specific software to control some specific Digital Devices’ system. This is a very large system involving over 20 development and maintenance staff. Unfortunately several quality problems developed with the use of these products and people are getting complained of loss of availability, loss of specific services, erroneous
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