Level 3 Subsidiary Diploma in Health and Social Care
Unit 1: Development effective communication in health and social care M3-
Assess your communication and interpersonal skills in relation to each interaction In this assignment I will be assess my communication and interpersonal skills in relation to each interaction. 1-Assessment of my group presentation
Case study or scenario – was presented with aid of a power point Carlyon is a 57 year old man who had a stroke 12 months ago. He lives at home with his wife who has been assessed as his carer. He enjoyed entertaining people at home before his stroke, and it has taken him a while to develop his skills so that he can invite people to his home again without feeling embarrassed, he still doesn’t like to eat in front of people he finds that he makes a mess when he eats and it doesn’t do much for his self-image. He has always prided himself on his appearance and likes to look smart. My strengths
* I had very good eye contact with audience
* I used good facial expressions in presentation
* I answered appropriate open and closed questions during my presentation * I took my time appropriately when speaking to the audience * I used a clear voice tone in the presentation
* I expressed myself in an articulate manner during the presentation * I made a very convincing argument with passion during my presentation * I was assertive in manner despite setbacks during the presentation * I use a lot of hand gestures to help get my point across during the presentation * I was polite, but assertive during the presentation
* I needed to summarise end of the my presentation
* I spoke very quickly a times during the presentation
* At times I used negative hand gestures to bully people into shutting up * I got very worked up at times when I felt people were not listening to me and raised my voice a bit. * At times when I got upset, I spoke too...
Bibliography: BTEC National Health and Social Care level 3. 2010 Marilyn Billingham, Pamela Davenport, David Herne, Stuart McKie, Marjorie Snaith, Hilary Talman. Series editor: Beryl Stretch and Mary Whitehouse. Harlow Essex. Pearson Education.
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