Skilled Trades
Skilled trades
* Common work place correspondence. * Writing skills can affect the success of a business/the success of a person working a business. * It is important that you able to convey thoughts and to communicate to others. * Must be able to direct writing to a specific audience. * Must be able to emphasize specific points in writing. * Proof reading and proper revision of documents. * Must know the difference between a memo and a business letter they have very different purposes. * Must be familiar with the application of workplace correspondent in each skilled trade. * Benefits of high quality service. * Quality service is the keystone to repeat customer business. * Quality service is key to a successful business. * Quality service is related to positive employee attitude. * Quality service is about the type of treatment given to the costumer. * Customer relations * Good listening skills are imperative. * Emphasize the importance of empathy (put yourself in their shoes.) * Know the difference between a want and a need. * Understand the customers’ wants and needs. * To do * Research and define the terms “caveat emptor” and “caveat venditor”. What significance do these terms have in the skilled trades’ world? * Create a table that lists five poor and five acceptable personal behaviours that influence quality service. * Common courses * Work place skills. * Rational for the existence of labour unions in the work. * Historical impact that unions had on wages, rights and benefits. * Related the role of unions to ensuring a safe and hazardous free work site for the skilled tradesperson. * Emphasize the need for participation in and knowledge of respective trade unions * The various worker protection associations such as * Workers and compensation * Employment insurance * Occupational health and safety * The potential of
* Common work place correspondence. * Writing skills can affect the success of a business/the success of a person working a business. * It is important that you able to convey thoughts and to communicate to others. * Must be able to direct writing to a specific audience. * Must be able to emphasize specific points in writing. * Proof reading and proper revision of documents. * Must know the difference between a memo and a business letter they have very different purposes. * Must be familiar with the application of workplace correspondent in each skilled trade. * Benefits of high quality service. * Quality service is the keystone to repeat customer business. * Quality service is key to a successful business. * Quality service is related to positive employee attitude. * Quality service is about the type of treatment given to the costumer. * Customer relations * Good listening skills are imperative. * Emphasize the importance of empathy (put yourself in their shoes.) * Know the difference between a want and a need. * Understand the customers’ wants and needs. * To do * Research and define the terms “caveat emptor” and “caveat venditor”. What significance do these terms have in the skilled trades’ world? * Create a table that lists five poor and five acceptable personal behaviours that influence quality service. * Common courses * Work place skills. * Rational for the existence of labour unions in the work. * Historical impact that unions had on wages, rights and benefits. * Related the role of unions to ensuring a safe and hazardous free work site for the skilled tradesperson. * Emphasize the need for participation in and knowledge of respective trade unions * The various worker protection associations such as * Workers and compensation * Employment insurance * Occupational health and safety * The potential of