Table of contents
1. Introduction [3]
1.1. Background to the report [3]
1.2. Purpose of the report [3]
1.3. Scope of the report
2. Analysis
2.1.1. Macroenvironmental [3]
2.1.1 Technological [3-4]
2.1.2 Demographic [4]
2.2 Microenvironmental [4]
2.2.1 Competitors [4-5]
3. Conclusion [5]
4. References [5-6]
1. Introduction
1.1 Background of the report
Singapore Telecommunications Limited (SingTel) is a Singaporean telecommunication company with its headquarter in Singapore. SingTel provides services such as broadband and fixed line internet, fixed and mobile phone services as well as digital television. Being one of the largest mobile network operators, SingTel also operates in other regions across Asia and Africa. Since 2001, Optus- Australia’s second largest telecommunication company, is a wholly owned subsidiary of SingTel. Another associate company of SingTel is Singapore Post Limited (SingPost), providing logistical services in the domestic and international market. Furthermore, SingTel owns 32% of Bharti Airtel, which is the largest telecommunication company in India.
1.1 Purpose of the report
The purpose of the report is to identify and examine three environmental forces and the impact on the marketing activities.
1.2 Scope of the report
The report includes technological and demographic analysis in the macroenvironmental section and competitors in microenvironmental section. Secondary data is used to gather information for the findings and analysis
2. Analysis
2.1 Macroenvironmental
Macroenvironment is the external environment of a company which is uncontrollable. It includes political, economical, cultural, technological, demographic and natural
2.1.1 Technological
SingTel, as one of the largest
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