Shouldice Food Fight
Case study report – Shouldice Hospital or Food fight
Swathi Mall
Sullivan University
Operations Strategy
April 26, 2014
Abstract:
Shouldice hospital has been the best service provider for treating hernias and been in demand since a long time. However, due to the limited capacity of 89 beds the hospital is not able to meet the market demand which is causing it to lose its market share and success. The main constraints mentioned in this case study are the number of beds in the hospital for patients and the number of surgeons to operate. In order to remove the above two limitations, Shouldice hospital should come up with a single solution that can help them to expand their facility without losing the current service …show more content…
This method became more popular due to its speedy recovery and positive surgical results. Dr. Shouldice after serving for the army started his hospital due to the increase in demand for the treatment. Shouldice method involved operating hernia under local anesthesia and pain killers. The method helped the patients to move from the operating table to their rooms and move freely immediate after operation to talk to other patients. The patients have dinner together as a routine so that they can discuss and build up their confidence. The whole process was so successful with 140,000 happy customers due to the positive experience, speedy recovery and lower recurrence percent of 0.8. The technique was popular among the surgeons as it allowed them to have time for their families, daily activities and good wages. The technique was popular among nurses due to the good wages and time for counseling deeds. Though the hospital was running with good success rate, it had its own further challenges with an accumulation of 1200 patients and available resources. Shouldice hospital needs to come up with a plan to decrease such patient backlog and improve its business with existing quality of
Swathi Mall
Sullivan University
Operations Strategy
April 26, 2014
Abstract:
Shouldice hospital has been the best service provider for treating hernias and been in demand since a long time. However, due to the limited capacity of 89 beds the hospital is not able to meet the market demand which is causing it to lose its market share and success. The main constraints mentioned in this case study are the number of beds in the hospital for patients and the number of surgeons to operate. In order to remove the above two limitations, Shouldice hospital should come up with a single solution that can help them to expand their facility without losing the current service …show more content…
This method became more popular due to its speedy recovery and positive surgical results. Dr. Shouldice after serving for the army started his hospital due to the increase in demand for the treatment. Shouldice method involved operating hernia under local anesthesia and pain killers. The method helped the patients to move from the operating table to their rooms and move freely immediate after operation to talk to other patients. The patients have dinner together as a routine so that they can discuss and build up their confidence. The whole process was so successful with 140,000 happy customers due to the positive experience, speedy recovery and lower recurrence percent of 0.8. The technique was popular among the surgeons as it allowed them to have time for their families, daily activities and good wages. The technique was popular among nurses due to the good wages and time for counseling deeds. Though the hospital was running with good success rate, it had its own further challenges with an accumulation of 1200 patients and available resources. Shouldice hospital needs to come up with a plan to decrease such patient backlog and improve its business with existing quality of