Shc31-1 Understand Why Effective Communication Is Important in the Work Setting
SHC31-1.1 Identify the different reasons people communicate.
To build relationships – When any person joins or enters the setting, whether it be a child, a parent/carer, a student or a practitioner, the first and key event will be communication. A wave, smile, the first “hello's”, a hand shake, gestures and body language, essentially a welcome and greet into the setting is the first and important stage in building a relationship.
To maintain relationships – Throughout the working day, we are instinctively and naturally maintaining relationships with all those associated with the setting through communication, from a simple “hello”, “goodbye”, “how was your weekend?” etc. To keep the flow in conversing and keeping “up to date” or “in the loop” of communication helps maintain a healthy relationship.
To gain and share information – It is important to share information so, in turn, we can gain information, again with all those associated with the setting to have a clear understanding and knowledge in providing effective and positive practice.
To gain reassurance and acknowledgement – In all aspects of our practice, we are constantly striving to achieve our best both for ourselves as a staffing team; reassurance and acknowledgement helps us to feel supported and secure in our role and raises our confidence aswel as dispersing any worries or anxieties. It is obviously very important to make the children feel that we are taking an interest in what they are saying, doing or showing us, through a hug, praise, eye contact, getting down to the child's level etc to empower their confidence, to build trust with us and to feel secure. Parents/carers also need to be respected by us, showing acknowledgement and giving reassurance when needed. We all know being a parent is hard and it's equally as important to show them that we are here to listen and support them in any way that we can.
To express needs and
To build relationships – When any person joins or enters the setting, whether it be a child, a parent/carer, a student or a practitioner, the first and key event will be communication. A wave, smile, the first “hello's”, a hand shake, gestures and body language, essentially a welcome and greet into the setting is the first and important stage in building a relationship.
To maintain relationships – Throughout the working day, we are instinctively and naturally maintaining relationships with all those associated with the setting through communication, from a simple “hello”, “goodbye”, “how was your weekend?” etc. To keep the flow in conversing and keeping “up to date” or “in the loop” of communication helps maintain a healthy relationship.
To gain and share information – It is important to share information so, in turn, we can gain information, again with all those associated with the setting to have a clear understanding and knowledge in providing effective and positive practice.
To gain reassurance and acknowledgement – In all aspects of our practice, we are constantly striving to achieve our best both for ourselves as a staffing team; reassurance and acknowledgement helps us to feel supported and secure in our role and raises our confidence aswel as dispersing any worries or anxieties. It is obviously very important to make the children feel that we are taking an interest in what they are saying, doing or showing us, through a hug, praise, eye contact, getting down to the child's level etc to empower their confidence, to build trust with us and to feel secure. Parents/carers also need to be respected by us, showing acknowledgement and giving reassurance when needed. We all know being a parent is hard and it's equally as important to show them that we are here to listen and support them in any way that we can.
To express needs and