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Shc 31 Promote Communication in Health, Social Care or Children’s and Young People’s Settings.

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Shc 31 Promote Communication in Health, Social Care or Children’s and Young People’s Settings.
SHC 31 1.1

Different reason why people communicate

Personal life:
• Express felling
• Building and maintaining relationship
• Exchange info
• Offer support
• Feedback

Settings children and young people:
• Building and maintaining relationship
• Offer support (transitions)
• Building confidentiality
• Meet child or young person need
• Gain knowledge
• Giving instruction children dunning activities
• Inform parents and staff
• Talk to children to encourage positive behaviour

Adults and other professional:
• Exchange info, sharing ideas
• Feedback for other professional
• Learning / gaining knowledge
• Request
• Building and maintaining relationship
• Work as a team
• Negotiate and liaise

SHC 31 1.2

Communication is very important in the work place, it is major aspect of my work. When we are working with children or young all members of staff have to work as a team. Effective communication help to build and maintain positive communication with a lot of different people like other member of staff, other professional, parents or, and carrier and children. If there is lack of communication with any aspect of my work it may affect other filed of my work. During settling period parent are passing a lot of information to the key person who help to understand and meet all children need. In this time we start building a relationship between parents and staff. In the same way that relationship turns in to friendship with a child. Because parent pass to us information what child like, dislike and strategies to support their behaviour it is easier for us to make child feel comfortable in the settings. If the child is happy, parents are feeling comfortable to leave child in the settings. Good communication should be maintained all the time to support the child and the parents during transitions and support holistic child development.
All members of staff should pass each other necessary information about the

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