Service Request Sr-Rm-022 Part 2

Topics: Project management, Management, Systems Development Life Cycle Pages: 4 (1120 words) Published: November 11, 2013
Section 1 Service Request SR-rm-022
Riordan Manufacturing is a global plastics manufacturer employing 550 people with projected annual earnings of $46 million. The company is wholly owned by Riordan Industries, a Fortune 1000 enterprise with revenues in excess of $1 billion. The company’s products include plastic beverage containers produced at its plant in Albany, Georgia, custom plastic parts produced at its plant in Pontiac, Michigan, and plastic fan parts produced at its facilities in Hangzhou, China. The company's research and development is done at the corporate headquarters in San Jose. Riordan's major customers are automotive parts manufacturers, aircraft manufacturers, the Department of Defense, beverage makers, bottlers, and appliance manufacturers (Group, 2005, 2006, 2012, 2013). In accordance with Riordan Manufacturing’s corporate governance policies Riordan Manufacturing board of directors carries the responsibility of the management of business affairs of the company in accordance with state corporation requirements, the Articles of Incorporation, and its by-laws. The encompassing role of the board is to govern and manage the affairs of the company for the benefit of shareholders. The board endeavors to fulfill its obligations through oversight of quality management personnel, who carry out the daily activities on behalf of the board of directors of Riordan (Group, 2005, 2006, 2012, 2013). The key stakeholders in Riordan Manufacturing in regard to gathering information vital to business operations are the COO, IT department manager, the head Director of HR or HR personnel and the CEO. Project managers must communicate closely with the finance or accounting department to ensure the project stays within the agreed upon budget. Key Stakeholders Job Descriptions:

COO - senior manager, responsible for the management of a company’s day-to-day operations. The COO reports to the organizations assigned chief executive officer of CEO. CEO – The CEO’s...
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