Service Request Sr-Rm-012 Paper and Presentation
Service Request SR-rm-012 Paper and Presentation
BS310
July 16, 2012
Service Request SR-rm-012 Paper and Presentation Riordan Manufacturing is a global plastic manufacturing company, employing 550 people. Riordan’s main headquarters in San Jose, California, along with three other plants located at Albany, Georgia, Pontiac, Michigan, and Hangzhou China.
Riordan Manufacturing is a Fortune 1000 enterprise, which requires a large information technology Department (IT) with experts in many areas of IT. Riordan uses technology in their individual departments to communicate and allow the departments to work together as much as possible. However, there is room for improvements. To fully understand Riordan’s IT infrastructure, their business systems and sub-systems it is necessary to fully identify them to best understand the currently supported hierarchy. After describing each system and their interaction within the company, and function it will show how the company, regardless of their locations can function as one entity. This is significant because of their multiple locations, some situated thousands of miles away from one another. To succeed and survive at a higher level of competition, most companies do need several layers of IT support.
Each type of business system and subsystem
Riordan Manufacturing’s consist of several business systems and subsystems within the organization. These systems help Riordan stay competitive globally by producing plastic products distributed and sold globally. Riordan’s business systems are extremely large and very diverse, with little consistency within its organization. Each division has similar departments of operations including Finance, and Accounting, Sales, and Marketing, Human Resources, Operations, Administration, Legal, and Information Technology.
Business Systems | Issues/Subsystems | Finance and Accounting | * Old retained records and management systems * Inconsistent/different financial coding
BS310
July 16, 2012
Service Request SR-rm-012 Paper and Presentation Riordan Manufacturing is a global plastic manufacturing company, employing 550 people. Riordan’s main headquarters in San Jose, California, along with three other plants located at Albany, Georgia, Pontiac, Michigan, and Hangzhou China.
Riordan Manufacturing is a Fortune 1000 enterprise, which requires a large information technology Department (IT) with experts in many areas of IT. Riordan uses technology in their individual departments to communicate and allow the departments to work together as much as possible. However, there is room for improvements. To fully understand Riordan’s IT infrastructure, their business systems and sub-systems it is necessary to fully identify them to best understand the currently supported hierarchy. After describing each system and their interaction within the company, and function it will show how the company, regardless of their locations can function as one entity. This is significant because of their multiple locations, some situated thousands of miles away from one another. To succeed and survive at a higher level of competition, most companies do need several layers of IT support.
Each type of business system and subsystem
Riordan Manufacturing’s consist of several business systems and subsystems within the organization. These systems help Riordan stay competitive globally by producing plastic products distributed and sold globally. Riordan’s business systems are extremely large and very diverse, with little consistency within its organization. Each division has similar departments of operations including Finance, and Accounting, Sales, and Marketing, Human Resources, Operations, Administration, Legal, and Information Technology.
Business Systems | Issues/Subsystems | Finance and Accounting | * Old retained records and management systems * Inconsistent/different financial coding
References: Riordan Manufacturing. Retrieved July 15, 2012, from Finance and Accounting: https://ecampus.phoenix.edu/secure/aapd/cist/vop/Business/Riordan/Finance/Overview.asp Riordan Manufacturing. (2010). Retrieved from https://ecampus.phoenix.edu/secure/aapd/cist/vop/Business/Riordan/index.asp Chron.com. (2012). Retrieved from http://smallbusiness.chron.com/importance-communication-between-departments-organization.html Wallace, M. (2012). Chron. Retrieved from http://smallbusiness.chron.com/effects-bottleneck-warehousing-32369.html United States department of labor. (2012). Retrieved from http://dol.gov/dol/topic/benifits-leave/fmla.htm Chapter 9: Marketing Information Systems. (n.d.). Retrieved from http://www.fao.org/docrep/W3241E/w3241e0a.htm CRM (customer relationship management). (2006). Retrieved from http://searchcrm.techtarget.com/definition/CRM Eastern Legal Systems, LLC. (2012). Retrieved from http://www.easternlegalsystems.com/legal-software/ Business Dictionary http://www.businessdictionary.com/ Banabakova, V., & Panev, A. (2011). Characteristics of Business Information Systems and their Importance for the Improvement of Logistical Service. Revista Academiei Fortelor Terestre, 16(4), 413-417.