Preview

Sensory Branding

Good Essays
Open Document
Open Document
11844 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Sensory Branding
Md. Saffer Uddin

The Impact of Sensory branding (five senses) on consumer
A Case study on “Coca Cola”
Business Administration Master’s Thesis

(15 ECTS)

Term: Supervisor:

Autumn 2011 Lars Haglund

Abstract
Background: Branding is a key factor in marketing. In the past, most of the companies were using audio-visual stimuli for differentiating their brands from the competitors. Now companies are working hard to achieve some degree of differentiation in their brands from the competitors by using all five senses (taste, smell, sight, touch and sound). This phenomenon is called sensory branding, which helps the company to differentiate their brand‟s products from the competitors. The aim of sensory branding is to use all the five senses at the same time to create a fivedimensional experience for the consumer. Purpose: The purpose of the study is to find or investigate the impact of sensory aspects of (five senses) “Coca Cola” on consumer in perspective of awareness. Method: This is a quantitative case study. Questionnaires and experiment are used to collect the primary data in order to investigate the impact of sensory aspects of “Coca Cola”. Population selected for this study is the students of Karlstad University. Twenty samples are taken for the questionnaires and ten are taken for experiment. SPSS software is used for analyzing the data. Conclusion: The research was conducted to get an insight about the impact of sensory aspects of Coca Cola on consumer for building brand identity and brand awareness. The study found that in perspective of building brand identity, taste, visual and tactile aspects of Coca Cola have strong impact and on the other hand, smell and auditory aspects have less impact on building brand identity of consumer. In perspective of building brand awareness to the consumer, visual and tactile aspects of Coca Cola have strong impact and taste aspect has moderate impact. On the other hand, smell and auditory aspects have less impact

You May Also Find These Documents Helpful

  • Satisfactory Essays

    The view of a brand by the consumer is a high importance in its acceptance and longevity. This will place a large amount of responsibility on the advertising agency creating it, through consumer perception and understanding, in the way that grants it acceptance and growth. The change of a product into a brand is an ongoing one and the advertising agency plays a major role in leading the change, this is achieved by communicating the brands own identity and making the consumer aware what the brand has to…

    • 462 Words
    • 2 Pages
    Satisfactory Essays
  • Good Essays

    An important marketing technique mainly used is branding. Branding is the entire process involved in creating a unique name and image for a product in the consumer’s minds, and almost act’s as a business’s ‘identity’ as it creates an image for the business. A brand can be a powerful selling tool and can help achieve marketing objectives such as gaining market leadership and raising customer awareness. According to the chartered institute of marketing, the best brands create a special relationship with their customers, based on intangible qualities that evoke strong emotional responses. These might consist of a logo, a general look and feel, a tone of voice and the way the company interacts with its customers.…

    • 1389 Words
    • 6 Pages
    Good Essays
  • Powerful Essays

    This is an instance where brand awareness is so important in the consumer buying process. Next, an alternative evaluation can be performed. Consumer behavior (n.d.) stated that customers can asses the value in the product by suggesting criteria to use for the purchase, yielding brand names that meet that criteria, and developing consumer value perception. The purchase decision can yield three possibilities; from whom to buy, when to buy, and do not buy (Consumer behavior, n.d.). The final stated in the purchase decision is post purchase behavior and the perceived value of purchasing…

    • 2975 Words
    • 12 Pages
    Powerful Essays
  • Satisfactory Essays

    Coke vs Pepsi

    • 369 Words
    • 2 Pages

    As we all know, Coca-Cola and Pepsi have been rivals for centuries. While most people have their own preference on which cola they prefer, they have no idea what makes these two cola brands so similar yet so different. While both are similar in color and taste, the biggest difference between these two brands are their sugar level. Coca-Cola, the dominant coke brand, contains less sugar compared to that of Pepsi’s. Furthermore, these two world renowned colas are said to help regain energy because of its caffeine content. In addition, Pepsi has higher caffeine content and contains more calories compared to Coke. These two cola types carbonated drinks are slightly different in taste. Coca-Cola has a slight vanilla taste to it while Pepsi has a sort of citrusy taste to it. When poured into a glass, Coca-Cola produces more “fizz” even though it is much smoother when swallowed. On the other hand, Pepsi maintains its fizzy sensation when swallowed. Despite all these differences, most people can barely tell the difference between these two colas in a blind-folded taste test. There was an experiment conducted to test students’ preference on both colas. According to Woolfolk and her associates (185-186), most college student Coke drinkers prefer Pepsi in a test where Pepsi and Coke are labeled as S and L respectively. They have concluded that college students prefer the letter S compared to L. They had conducted an experiment where both cups S and L contained half Coke and half Pepsi. Regardless of the type of cola, the students preferred cola S over cola L in 85 percent of the cases. This has proved that students’ preference on their favorite cola did not result from the preference for different colas, but the preferences for certain letters. In conclusion, these two colas’ have differences so slight that most consumers cannot even tell.…

    • 369 Words
    • 2 Pages
    Satisfactory Essays
  • Powerful Essays

    Coca Cola Limited is one of the leading soft drinks companies which are operating around the world. The company was started in 1886 and is running successfully for 125 years. Bell (2003) claimed that people in nearly 200 countries drink more than one billion eight-ounce (237 ml) servings of Coca-Cola products every day. So, Coca Cola can be said as the favorite brand of the consumers. It has offered various types of products for the customers like Coca-Cola, Diet Coke, Coke Zero,Sprite, Fanta, Relentless etc. to satisfy its customer. Coca Cola Limited wants to be part of customer’s fun, entertainment, happiness and sharing. For that reason, the company mainly focuses on the happiness of the customers and they started some campaign related to happiness. Coca Cola limited uses integrated marketing communication for maintaining relationships with the customers. Within this report, researchers will find out the marketing communication strategies, objectives, theories, and others marketing communication factors related to Coca-Cola Company. Finally, the readers will get clear idea about the marketing communication strategies of this company.…

    • 5346 Words
    • 22 Pages
    Powerful Essays
  • Best Essays

    It has been asserted (Kennedy, 2012) that, a brand collects name, symbol, design, logo and term together, intended to identifies and differentiates a product or service. Consumers regard brands as an essential element of the production, and most companies usually charge a higher price due to the influence of branding, like Louis Vuitton. Belch, Belch, Kerr, and Powell (2009) depicted that, brands could make choices for consumers, which like something consumers want to buy, avoid, aspire and outgrow. Duncan (as cited in Belch et al., 2009) describes a brand as ‘ a perception resulting from experiences with, and information about, a company or a line of products.’ A brand is not just the production or a service, it can be seen as a symbol of a product. For instance, it is easily to recognize two clothes through the branding logo, despite of that they own some common features in terms of color, style and material. Moreover, it is what differentiates a production from its competitors. Brands have two qualities, which are tangible and intangible attributes. The tangible qualities are those can be seen, felt, tasted and smelt, such as product’s design, how much it costs and what it is made of. The intangible attributes, usually involve consumer’s consciousness, which like brand image, perceptions of users of the brand and image of store where sold (Belch et al., 2009).…

    • 2372 Words
    • 10 Pages
    Best Essays
  • Better Essays

    Taste Perception

    • 986 Words
    • 4 Pages

    The purpose of the present study is to examine the effects of cola type on taste perception. It was hypothesized that participants would correctly discriminate “different” cola pairs (e.g., Coke-Pepsi, C-P) to a greater extent than “same” cola pairs (e.g., Pepsi-Pepsi, P-P). The results support the hypothesis. Overall, a higher percentage of “different” cola pairs were correctly discriminated. In addition, it was hypothesized that participants would correctly identify “different” cola pairs to a greater extent than “same” cola pairs. Contrary to prediction, the results did not support the hypothesis. Overall, there were no differences.…

    • 986 Words
    • 4 Pages
    Better Essays
  • Good Essays

    Misuse of Ipads

    • 1734 Words
    • 7 Pages

    The Coca-Cola is one of the most popular and recognizable brands in the world. According to the social surveys, Americans associate “Coca-Cola” with the spirit of patriotism and as a reminder of a traditional American values and the lifestyle (Slater, 2000, p. 202). Coca-Cola being a brand with few decades’ history has a strong organizational culture and well-defined, structured mission and vision directions. On the of official webpage of the company it is said that…

    • 1734 Words
    • 7 Pages
    Good Essays
  • Good Essays

    Personal Branding

    • 611 Words
    • 3 Pages

    “I've come to believe that each of us has a personal calling that's as unique as a fingerprint - and that the best way to succeed is to discover what you love and then find a way to offer it to others in the form of service, working hard, and also allowing the energy of the universe to lead you.” Oprah Winfrey…

    • 611 Words
    • 3 Pages
    Good Essays
  • Powerful Essays

    This can also be related to brand equity as mentioned in this thesis under Development and History of global brands, which necessarily means that the brand has the power to reside in the consumers mind. It is also the reason that enables the consumer’s preference of the product related to the brand name rather than other competing products being selected by the consumer without this brand…

    • 1452 Words
    • 6 Pages
    Powerful Essays
  • Satisfactory Essays

    The main aim of this paper is to present and connect psychology and advertisement along with the ways of marketing of products and its influence on people. For marketing any product and placing it in the market the steps are product desing, product manufacturing and finally marketing which includes:-capturing market insights, connecting with customers, building strong brands, shaping market offerings and communication values. The main focus of this paper is deriving meaning from and ascribing the meaning to, meaning is considered to be a part of the perceptual process and the meaning domain is considered to be smaller and limited than the domain of meaning perceptual. The role of meaning and psychological meaning is very important in the processing of advertisement formation. Even though this is not a new idea the best ways have been thought and brought up. To do better advertising, the audience process and reaction towards an advertisement is necessary, to understand the longer term behavior as a consumer. Our goal is to conceptualize a framework of…

    • 427 Words
    • 2 Pages
    Satisfactory Essays
  • Powerful Essays

    on advertisement will go in vain. Most of the marketers use Advertisement as a tool to…

    • 3397 Words
    • 14 Pages
    Powerful Essays
  • Good Essays

    Our sequential process of brand audit is divided into two phases. (1) It starts off with an internal perspective of the organization about the brand through brand inventory (2) Brand exploratory using the technique of in depth interviews was executed targeting distributors, retailers and consumers. On the basis of these findings questionnaires were prepared for distributors, retailers and consumers. Modified questionnaires were used for final survey. The last part of the report deals with the final recommendations for the brand management of Shandy Cola. Recommendations being the essence of the entire project efforts explore and address a variety of branding aspects and their strategies for Shandy Cola.…

    • 591 Words
    • 3 Pages
    Good Essays
  • Good Essays

    sensory marketing paper

    • 22325 Words
    • 90 Pages

    Sensory markeing are used prevalently in hotel and restaurant industries in Thailand. By the way, we found that many entrepeneur havn’t…

    • 22325 Words
    • 90 Pages
    Good Essays
  • Good Essays

    Coca-Cola always regard the brand as its most important asset, the most external performance of brand are symbol and sign element. In today′s “eyeball economy” era, consumer′s attention is very limited under the situation of massive commodity information. Brand need to attract customer’s attention in order to win in the competition. To adapt to constantly changing market conditions, Coca-Cola always adjusts the details of its brand image every few years but only change the manifestation mode not the core elements.…

    • 1500 Words
    • 8 Pages
    Good Essays