"Good management is the art of making problems so interesting and their solutions so constructive that everyone wants to get to work and deal with them" (Paul Hawken, 1993) I strongly believe that this very quote sum it all on the ways and means to run an organization successfully. Based on all the well known successors in life, the ultimate key on running the organization to its best performance is proper management but sometimes it may also leave bad effects to the organization. This lead to the topic that I am going to write about which is the pros and cons of Scientific Management.
The term scientific management is the combination of two words which is scientific and management. The word "Scientific" means systematic analytical and objective approach while "management" means getting things done through others. In simple words, Scientific Management means application of principles and methods of science in the field of management. "Scientific management is the art of knowing best and cheapest way". It is the art of knowing exactly what is to be done by whom it is to be done and what is the best and cheapest way of doing it.
Frederick Winslow Taylor (1856-1915), 'father' of scientific management, was known as one of the first person that practiced this method which can be known as Taylorism. He discovered that there is always a best machine for each job and there is also a best working method to handle their job. On the other hand, Frederick Taylor also practices his five principles of scientific management. First of all is having a clear division of tasks and responsibilities between management and workers. The second principle is the usage of scientific methods to determine the best way of doing a job. Third principle in hand is by selecting the best person to perform the newly designed job. The forth principle would be training the selected workers to perform the job in a way specified. Last but not least is the surveillance of workers through the use of hierarchies of authority and close supervision.
Scientific Management helps to create efficient organisations. Many companies are now reducing the number of workers to complete a certain task and placing the other workers in another department. In this way, it helps the company to complete more task in a shorter time. For example, Taylor discovered a lot of workers tend to perform their work at the slow rate which best described as 'Soldiering. Soldiering happens when three workers is actually doing two worker's task. Due to this inefficient practical, Taylor then observed the workers and came up with a solution that is to reduce the number of workers to complete the task. Scientific Management also helps to improve productivity. By applying the concepts or principle of Scientific Management, production can be produced in a faster rate if it is done the best way. That is why Taylor also came up with the idea of 'one-best way' to improve the productivity. Examples of the idea of 'one-best-way' of operating a shop these days are; acknowledge each individual customer by giving him or her welcoming smile, enter the department numbers and the cost of the items, giving them the subtotal and so on. All these actions proves the best of performing any task. 'Functional Foremanship' was also another idea that Taylor had when he was working. The idea of 'Functional Foremanship' is to divide the job of a general foreman into its constituent parts and assigning a different foreman to each part, who would oversee and be responsible for that aspect of all workers' jobs. As an example, Taylor distributed the workers simultaneously to eight different, specialist first-line supervisors. These specialist will be divided into two groups which is planning and performance. This idea creates a more efficient organisation because of the idea of proper distribution and a more distinct task for the workers.
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