SaskTel - Case Study
1. Problem Statement:
LifeStat, developed by SaskTel, is a device that serves the purpose of fulfilling the communication gap between patients and their caregivers. It allows SaskTel’s clients to examine their own blood pressure, glucose levels, and heart rate levels without having to physically go to the hospital. The information gathered by the client is then transmitted to SaskTel’s data center where a professional caregiver or physician is able to monitor the client’s personal health at anytime of the day. SaskTel’s executive committee recently approved a proposal to launch LifeStat into the Canadian healthcare market place. Pat Tulloch, senior director of marketing for SaskTel, was given the task of developing a marketing plan for this new health-monitoring device. Tulloch was presented with a difficult challenge. She had to develop this plan within two weeks after the proposal was approved and then present her marketing plan it to the executive committee for review. The overall problem she is faced with is to decided on how SaskTel will manage its distribution and promotional decisions as well as conducting financial analysis to visualize the product’s profit potential.
2. Situational Analysis
a. Strengths:
Expertise in Communication: SaskTel has been operating for roughly 100 years specializing in the telecommunications industry, providing their customers with voice, data and dial-up high-speed Internet, web hosting, text messaging, cellular, wireless, etc. If SaskTel were to utilize their prior knowledge about telecommunications, they would be able to gain a competitive advantage in the up and coming market for telemedicine.
Popularity/Familiarity with Consumers: SaskTel is already offering a wide range of telecommunication support for Saskatchewan citizens. The Saskatchewanian people have already built a strong trust towards this company and so they are more likely to receive services from SaskTel than from a new entrant.
Provincial Protection:
LifeStat, developed by SaskTel, is a device that serves the purpose of fulfilling the communication gap between patients and their caregivers. It allows SaskTel’s clients to examine their own blood pressure, glucose levels, and heart rate levels without having to physically go to the hospital. The information gathered by the client is then transmitted to SaskTel’s data center where a professional caregiver or physician is able to monitor the client’s personal health at anytime of the day. SaskTel’s executive committee recently approved a proposal to launch LifeStat into the Canadian healthcare market place. Pat Tulloch, senior director of marketing for SaskTel, was given the task of developing a marketing plan for this new health-monitoring device. Tulloch was presented with a difficult challenge. She had to develop this plan within two weeks after the proposal was approved and then present her marketing plan it to the executive committee for review. The overall problem she is faced with is to decided on how SaskTel will manage its distribution and promotional decisions as well as conducting financial analysis to visualize the product’s profit potential.
2. Situational Analysis
a. Strengths:
Expertise in Communication: SaskTel has been operating for roughly 100 years specializing in the telecommunications industry, providing their customers with voice, data and dial-up high-speed Internet, web hosting, text messaging, cellular, wireless, etc. If SaskTel were to utilize their prior knowledge about telecommunications, they would be able to gain a competitive advantage in the up and coming market for telemedicine.
Popularity/Familiarity with Consumers: SaskTel is already offering a wide range of telecommunication support for Saskatchewan citizens. The Saskatchewanian people have already built a strong trust towards this company and so they are more likely to receive services from SaskTel than from a new entrant.
Provincial Protection: