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ERP System Implementation | January 28
2013
| Prepared by Hammad Muhammad Abdo Submitted to Dr. Mona Kadry | Research document |

The Effect of ERP System Implementation on
Business Performance in the Egyptian Manufacturing Firms

Hammad Muhammad Abdo
Arab Academy for Science Technology and Maritime Transport
___________________________________________________________
Abstract
Technology is a tool that, when used properly, can make dramatic improvements in the productivity of operations and the work of support employees. As organizations strive to become more competitive in their product or service offering, they find themselves at the mercy of unanswered questions, excellence as achieved by their competitor 's best practices, and ever changing technology.

As changes in technology advance rapidly in the 1990 's, a new competitive approach was born that enabled organizations to compete on multiple competitive priorities, making them more competitive and taking competitors far to behind. The ERP technology enabled organizations to connect vendors, the organization, and customers in an almost easy manner with real-time, consistent, accurate communication and information.

There is currently many of researches concerning the effect of Enterprise Resource Planning (ERP) Systems on business performance. Previous researches have shown a mixed relationship between ERP and business performance where some suggested that ERP improves performance and others found that it does not.

Introduction
The use of enterprise resource planning (ERP) software has become increasingly more common in a lot of today’s businesses. It is adopted in many firms in attempts of improving business performance. The concept of business performance can be operationalised as financial gains by the organization, operational improvements for the organization or intangible gains for the organization.

The benefits of ERP systems are usually overestimated by ERP vendors. Promises



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