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Sap Crm
SAP Banking Solutions
Strategy & Coverage
Arun Pingaley Industry Director – BFSI

SAP in Banking
Customers per solution

3,700+
Banking Customers

120
Countries

2,600+
SAP Business Analytics

1,300+
SAP Business Suite

150+
Integrated Finance and Risk Management

180+
Transactional Banking

200+ mBanking, eBanking and mPayments
© 2011 SAP AG. All rights reserved.

Confidential

2

SAP in BFSI in South Asia
General Ledger, Financial Consolidation, Procurement Mobility

CRM, Business Analytics

Human Capital Management

Corporate Connectivity

Business Analytics Treasury (Asset Management)

© 2011 SAP AG. All rights reserved.

Confidential

3

Notable Analysts recognize SAP Solutions in Banking

FORRESTER, 2007 : “SAP leads with agility among core banking vendors in 2007”

GARTNER, Sep 2011 : “SAP derives its market understanding through diverse channels, including direct customer and partner interactions, institutionalized customer groups (such as the BIAN), user groups, and participation in industry groups and standards bodies.”

OVUM, 2011 : “with a leading architecture design, high scalability, and business process strength, SAP has managed to leverage its overall strength in enterprise applications to become a significant provider in the core systems market with its SAP Transaction Banking offering, particularly in the tier-1 and tier-2 banking segments”

© SAP 2007 / Page 4

© 2011 SAP AG. All rights reserved.

Confidential

4

SAP Solutions for Banking
Customer Channels Sales and Service m-Banking e-Banking Mobile Agents CIF Origination Telephone Social A/c Manager B2B Interface ATM/ABM Marketing Sales Real Time offer Mgmt. Loyalty Management Pricing Social Media Analysis

Customer Data Management Core Banking
Retail Deposits Corporate Cash Management Payments

Customer Management & Analytics Consumer Lending Commercial Lending Mortgage Lending Asset Liability Management Funds
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