Sampling and Data Collection Plan

Topics: New England, Customer service, Massachusetts, Sampling, Data collection, New Hampshire / Pages: 3 (794 words) / Published: May 25th, 2015
Sampling and Data Collection Plan
QNT/561

Sampling and Data Collection Plan Newshore Medical Center is a manufacturer of pharmaceutical products that sells products to medical facilities throughout the United States. Our products encompass all aspects of life, from newborns to aging adults. Newshore Medical Center manufactures products from nutrition, medical supplies, and pharmaceuticals. The company recently incorporated a new division to manufacture diagnostic products. The goals of and objectives of data collection is to understand if a larger sales team would benefit for growth in the New England market. To do this we reached out to our customers in the New England area with a phone call and conducted a brief survey. The goal of the survey was to understand what was their preferred provider, and why. Was it cost? Availability of product? The real question we need answered above all is it because we need to have a more accommodating sales team for just that area. All data collection and measurement has been accurate and stable. Newshore Medical Center has 3,000 customers they supply to in the New England area. We were able to reach 75% of those customers. That is 2,250 customers that we were able to survey. The survey was approximately 15 minutes long. Out of the 2,250 customers, regions are formed to understand if one region is different than another. The regions include northern Maine, southern Maine, Costal Maine, east Massachusetts, west Massachusetts, north New Hampshire, south New Hampshire, north Vermont, south Vermont, Connecticut, and Rhode Island. The questions were multiple choice, rating options, and yes or no. The questions were as follows:
1) How often in the last three months have you ordered from Newshore Medical Center? a. 1 - 3 times b. 4 - 6 times c. 7 - more times d. none at all
2) How many times a month are medical supplies ordered? a. Once a month b. Twice a month c. Three times a month d. Four or

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