Sample Case Manager Interview Paper
Case Manager Interview
Date of Interview: 10-25-13
Facility: Stanislaus County Behavioral Health
& Recovery Services
The interview with a case manager took place in Kevin on October 25, 2013 at 11:00am and it was done approximately at 12:15pm. What we will be evaluating in this interview using the questionnaire as a guide to better understand case management.
The questionnaire or survey used for this interview has twenty-four question related to case management, which we will explore one question at a time. The first …show more content…
Kevin also said the only one thing that hinders his team from performing his or her function is lack of resources and policies can restrict how he can serve his clients. In addition, Kevin told me that in order to be refer to his department there has to be some kind of psychological problem but with the psychological problem there can be other condition present such as: drugs use, homelessness and criminal activities; making serving these individual more complex. The time spent of each function during a typical week depends on the individual and different people and as stated before these function are achieve with many different professional with his or her own expertise working together to serve his or her client. The next question …show more content…
When ask if the work done at the agency was his own or a team or group basis he restated what he said earlier about team effort but also added it was also one his own because each team member has a part in the process where he or she focuses on; so to answer the question he said both individual and team effort. The next question for Kevin was, “What does he think is required for effective case management to occur?” Kevin says that empathy is important when working effectively as a case manager, resources and communication. He also said the way they determine family involvement in a clients is by first assessing the clinical risk, is this relationship with family a healthy one that will assist his clients to achieve his or her personal goals. The question that followed the last question asked was, “What has been the most successful part of your experience as a case manager?” He shared a story how when he first started working for the agency that he would see patients who had psychotic episodes during his or her intake and it was rewarding when he saw these patients at the end of his or her treatment
Date of Interview: 10-25-13
Facility: Stanislaus County Behavioral Health
& Recovery Services
The interview with a case manager took place in Kevin on October 25, 2013 at 11:00am and it was done approximately at 12:15pm. What we will be evaluating in this interview using the questionnaire as a guide to better understand case management.
The questionnaire or survey used for this interview has twenty-four question related to case management, which we will explore one question at a time. The first …show more content…
Kevin also said the only one thing that hinders his team from performing his or her function is lack of resources and policies can restrict how he can serve his clients. In addition, Kevin told me that in order to be refer to his department there has to be some kind of psychological problem but with the psychological problem there can be other condition present such as: drugs use, homelessness and criminal activities; making serving these individual more complex. The time spent of each function during a typical week depends on the individual and different people and as stated before these function are achieve with many different professional with his or her own expertise working together to serve his or her client. The next question …show more content…
When ask if the work done at the agency was his own or a team or group basis he restated what he said earlier about team effort but also added it was also one his own because each team member has a part in the process where he or she focuses on; so to answer the question he said both individual and team effort. The next question for Kevin was, “What does he think is required for effective case management to occur?” Kevin says that empathy is important when working effectively as a case manager, resources and communication. He also said the way they determine family involvement in a clients is by first assessing the clinical risk, is this relationship with family a healthy one that will assist his clients to achieve his or her personal goals. The question that followed the last question asked was, “What has been the most successful part of your experience as a case manager?” He shared a story how when he first started working for the agency that he would see patients who had psychotic episodes during his or her intake and it was rewarding when he saw these patients at the end of his or her treatment