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Sam Buffa Case Study

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Sam Buffa Case Study
Has it ever occurred to you what sets apart a traditional barber shop and a futuristic one? Well, Sam Buffa, the sole proprietor and the owner of Fellow Barbershops is the ultimate business entrepreneur, an individual one cam most definitely learn a lot from. Not only did Buffa put up his first barbershop back in 2006, but also he brought about a new era of hair business that integrates both aspects of hairstyling and barbering. His unique business strategy has ensured that men from different locations clamor for his business’ unique and high-quality style and service which has been described as both hairstyling and barbering brought under the same roof. With the professionally trained barbers and the inclusion of the latest barbering technologies, …show more content…
Asked what prompted him to start a business using a strategy that had not been proven before, Buffa believed that men clamored for that unique barbershop experience, an experience that brought together barbering and hairstyling. Through the businesses top-notch customer service, Fellow Barbershop enterprise has been able to expand to include other five barbershops across different cities in the United States of America.
Fellow Barbershop Success
…show more content…
While Buffa runs on a centralized system, he has had to work extra hard besides his management team to ensure that the services are identical across all the barbershops. Through the constant employee training, Buffa has strived to ensure that top-quality services and customer service prowess are maintained across the different branches. However, owing to the fact that the branches are located in different cities it has been substantially challenging to offer similar services and expect the same results. Moreover, because of the business’ relative small size, Fellow Barbershops expansion strategies have been pulled back by the lack of enough funds for such endeavors. Buffa is the only investor in his business, and this has greatly reduced his ability to amass resources which would otherwise be used for expansion purposes. According to a recent survey done on the challenges facing small business enterprises Fellow Barbershop’s challenges such as increasing profitability, maintaining similarity across all branches, and hiring employees are some of the top most challenges

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