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Sales Soft

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Sales Soft
PROCEED vs TH

QUALITATIVE ANALYSIS

The arguments supporting going ahead with PROCEED are as follows: * Salesoft will lose their first mover advantage in the CSAS market if they divert their attention to TH | * TH will prevent SaleSoft from partnering with consultants | * SaleSoft has promised the delivery of the remaining modules of PROCEED to current customers by June 1998 | * Twenty Prospects for PROCEED want to see completed product before making any purchase commitments | * Microsoft and Lotus are planning to enter the TH market, thereby, making competition tight. There are no big players in the CSAS domain, making it an easier avenue for Salesoft. | * Salesoft lack the skills to mass market products like TH. | * It will cost Salesoft around half a million dollars over the next six to eight months to create awareness about TH. | * Salesoft will hit $5.7 million in sales if they are able to convert just 6 of the 20 prospects ($2,400/sale * 400 sales per prospect * 6 prospects= 5.76 million). This is achievable given the fact that there are just five players in CSAS and Salesoft are considerably better than its competitors. |

The arguments supporting going ahead with TH are as follows: * Selling TH is very much like selling CMS and there are so many success stories in the CMS market. Customers don’t need to be educated on the benefits of TH. Most Sales VPs will grab it at any price. | * The cost involved and the time required to develop the TH product are not very high. | * Consultants are not needed to sell TH. | * The TH market is much bigger and broader than the PROCEED market. | * TH is an easy way to gain quick sales, and generate much needed revenues . | * Customers are skeptical about CSAS and the ability of CSAS vendors to survive in the long-run. | * TH doesn’t require customization, and its benefits can be easily quantified. | * There are too many players

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