sales script

Sales Approach Dialogue Script & Role Play

JillyBean

PART 1: Sales Approach & Discovery Process Step 1: Introduction

Setting: This is the first official meeting between the lululemon sales person and General Manager of Good Life Fitness. Prior this meeting the sales person has contacted the General Manager through a cold call to establish the General Manager is in need of lululemon product. As it turns out the Good Life Manager has had troubles with reliable products and delivery from their current provider and Good Life Fitness is looking to improve upon their community relations.
Start of Dialogue: Sales meeting begins with the sales person being escorted to the General Manager’s office. (knock, knock)
Sales Person: Good Morning [General Manager’s Name], I’m Jill McClean the sales rep for lululemon athletica, it’s so great to finally meet you in person! How has your morning been so far?
General Manager: Hi Jill, yes it is nice to finally put a face to the name! I’m having a pretty busy morning and I think it’s going to continue for the rest of the week with the completion of our new site. Thanks for meeting with me today, please have a seat.
Step 2: Establish Rapport
Sales Person: Well I know you’re on a tight schedule with the renovations, and the process of starting up the new location, how has the recruiting been?
General Manager: We’ve had a steady flow of resumes and interviews but it’s a process so we’re doing our best to accomplish the tasks in the amounted time we have before our grand opening in a few weeks.
Sales Person: You discussed with me earlier that you’ve recently relocated from Vernon to open and manage the Kelowna site, how are you finding that transition?
General Manager: Very smooth, surprisingly! Everyone has been great, and I’m really excited about my future here in Kelowna.
Sales Person: I myself being from Vernon originally know exactly how you feel, it’s a fresh start and with this