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Sale & Personal Selling

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Sale & Personal Selling
Company Selling/Customer Service
Jardine Cycle & Carriage was a leading distributor of motor vehicles in Singapore. So successful had its efforts been in developing the market for its flagship brand of Mercedes Benz cars that parallel importers entered the market to compete for a slice of the pie. C&C had tried to counter the parallel importers through various means such as negative advertising, withdrawal of warranty services and discrimination against Mercedes that were not purchased from the company in the provision of maintenance services.
Now when one reads about Mercedes Benz in Singapore on the internet, people could not fail to notice ‘Jardine Cycle & Carriage’ due to the fact that the company has been in the automotive business for over a century which gives it a description of ‘well experienced’ organization in this field. And of course, the company will always appear on any search engine whenever Mercedes Benz in Singapore is being explored.
Why choose JCC? The company has Nationwide Car Dealership Network Sales and Service all across the country. New and used Vehicles Sales are offered and their Mercedes Benz after sales service is unrivalled. Their Customer Relationship Management provides world class customer service which creates loyalty and explains that ‘soft touch’ is what makes the difference. JCC primarily uses electronic media to introduce the product, special events, flex signs. Special road shows and displays will be set at dealers outlets, prize contest will be conducted to attract people towards the car.
At Cycle & Carriage, the pursuit of excellence in customer service is a priority and we are dedicated to providing customers with facility comforts and care to make every visit a pleasant one.
Their customer lounges, F&B outlets and merchandise boutiques are located throughout at service centres, allowing the customer to relax in a comfortable environment while the car is being serviced. Each customer lounge features a cosy seating

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