SOUTH AFRICAN STUDY CENTRE
FULL TIME: BACHELOR IN BUSINESS ADMINISTRATION (BBA)
STUDENT NO. 0004-4452 SENIOR PAPER – BUS 499
UNDERSTANDING CHANGE IN ORGANISATIONS
BY NOMATHAMSANQA E XELELO
SENIOR PAPER/ PROJECT
WHAT ARE THE ROLES PLAYED BY LEADERS IN ORGANISATIONS? WHAT MAKES SUCCESSFUL LEADERS? COMPARE AND CONTRAST LEADERSHIP APPROACHES AND MODELS AVAILABLE WITH THE REAL LIFE SITUATIONS SPECIFICALLY, SITUATIONS WHERE ORGANISATIONAL CHANGE IS IMPLEMENTED.
The objective of this project is to apply organisational theory particularly on the subject of leadership and change management to real-life situations and draw valuable insights as well as guidelines for future success. It is hoped that providing the answers to the following questions, this objective will be met: The questions are:
• What is defined as leadership?
• What are roles of a leader in a changing organisation? • What makes effective leaders?
• Compare the theoretical approaches and models to practical examples. To what extent does practice reflect the theory presented? What are some of the limitations of these models? • What are some of the lessons learnt?
VISION AND MISSION FOR THE “NEW” PUBLIC SERVICE
The government of National Unity is committed to continually improve the lives of the people of South Africa through a TRANSFORMED Public Service which is representative, coherent, transparent, efficient, effective, accountable and responsive to the needs of all. (White Paper on the Transformation of the Public Service, May 1995.)
WHAT IS DEFINED AS LEADERSHIP?
Leadership may be defined as a relationship through which one person influences the behaviour or actions of other people. A leader has sufficient influence to bring about longer-term changes in people’s attitudes and make change more acceptable.
Leadership is often considered as a subset of the managerial process. It differs from management in that it has greater emphasis on interpersonal behaviour, rather than merely planning, organising, directing and controlling in an organisation.
Leadership is an ability to influence, inspire, and direct the actions of a person or group toward attaining desired objectives. Ross Perot, Ronald Reagan they are well known leaders. (Management, 5th, Edition Hellriegel/ Slogum).
Leaders come from many different backgrounds but all seem to share certain skills.
There are five skills that many successful leaders develop during their careers.
The leader shares power with the subordinates. By doing this the leader involves subordinates in setting objectives and planning. The leader spend time with subordinates, unlocking motivation to serve the purposes of the group in pursuing shared objectives. The existence of unions in workplaces is fighting for the rights of the workers and power sharing. The government in power is the African National Congress (ANC) that took over from the Afrikaner regime in 1994 which was undemocratic and leading the minority rule in South Africa for a quite long time. The new democratic government felt the need to share power with other parties and citizens of this country and be part of the decision making so as to empower them regardless their race, colour, creed, culture and religion.
It involves scanning a situation, anticipating changes, taking risks, and building trust. Leaders have a feel for changes that are occurring. They move quickly in serving new customers, finding new competitive advantages, and exploiting new company strengths. Mr Nelson Mandela’s secret of a rainbow nation was to bring all races, culture, religions together and build trust. There are challenges facing South Africa but it is regarded exemplary globally, which obtained its freedom through...
References: • Burns, J.M. Leadership. New York: Harper & Row, 1978
• Chrislilp, David D
• South African Schools Act, 1996, (Act No. 84 of 1996)
• Professor Kader Asmal, MP Minister of Education, 27 July 1999.
• The Constitution of the Republic of South Africa, 1996, No. 108, Chapter 2 (3)
• The Public Service Co-ordinating Bargaining Council, Resolution No.7 of 2002 Annexure A.
• Report prepared for the Office of the Executive Deputy President and the Inter-Ministerial Committee for Poverty and Inequality Report, 1998.
• Mullins, 1996.
• Employment Equity Act, 1998, 1198, No.55
• Employment of Educator’s Act, 1998, 1998, No, 76
• Labour Relations Act, 1995, 1995, No. 66
• Rosen, Robert H
• Yukl, Gary. Leadership in Organizations. Englewood: Prentice Hall, 1994.
• Zaleznick, Abraham. Human Dilemmas of Leadership. Harper and Row, 1966.
• Kirkpatrick, David. “Gates Wants All Your Business-And He’s Starting to Get it” Fortune, May 26, 1997, pp 58-68.
• Elements of Transformational Leadership: Heskett, J.L, Sasser, W.E, Schlesinger, L.A, (1997): The Service-Profit Chain, The Free Press: Unites States).
• Balogan, J, Hailey, V.H. (1999): Exploring Strategic Change, Prentice-Hall: London).
• Kendall Consulting Group (2003): Communications: Vital to Successful Organizational Change and Performance, 18 December, 2003.
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