Role Of Communication In Health And Social Care
Introduction to Communication in Health and Social Care Communication can be spoken, written and physical; some people have disabilities or difficulties that can make communication a special challenge for them. We communicate to share information and ideas it is defined as 'information transfer'. The way we transfer information is by speech, signals or writing. We all use a variety of communication techniques to both understand and to be understood.
People communicate for different reasons:
. To express our emotions
. To seek and provide information
. Bring out changes in attitudes
. Motivate people
. Establish and maintain positive relationships
. Allow ideas to be conveyed
. To teach Effective communication is a two way process. …show more content…
Sources of support could be Sense East, RNIB, and Mencap relating to communication needs. The importance to observe an individual’s reactions when communicating with them is it helps to understand what people are feeling. It is known as non-verbal communication. Lack of eye contact is a first indication that all is not well. They may be unhappy or uneasy talking to you. How a person sits as posture can tell a lot. People who feel well and cheerful tend to hold their head up. Someone who is nervous or worried is likely to reflect it in a way they sit and stand. Observe hands and gestures, the twisting of hands displays tension and …show more content…
You can overcome these difficulties by asking someone else like carers, relatives, colleagues and even the general public how they effectively communicate with them. A person with complex needs could have a book about themselves to carry around with them, the book may talk about things like how they communicate and their likes and dislikes, this will let others get to know them. Spending time together and learning how to communicate together, finding out how they communicate and what works for them is also a good way to get to know someone. You can use technology to help someone communicate e.g. computers. You can use objects e.g. books, football, or a spoon. You can use pictures, symbols or photos. You can use signs e.g.Makaton. To overcome language difference you can use an interpreter, flashcards or even nonverbal communication like a smile but you must be careful a gesture in one culture may be acceptable but in another it may not. For a hearing impairment you can use hearing aids, they must be working and fitted correctly. You can speak clearly and use
People communicate for different reasons:
. To express our emotions
. To seek and provide information
. Bring out changes in attitudes
. Motivate people
. Establish and maintain positive relationships
. Allow ideas to be conveyed
. To teach Effective communication is a two way process. …show more content…
Sources of support could be Sense East, RNIB, and Mencap relating to communication needs. The importance to observe an individual’s reactions when communicating with them is it helps to understand what people are feeling. It is known as non-verbal communication. Lack of eye contact is a first indication that all is not well. They may be unhappy or uneasy talking to you. How a person sits as posture can tell a lot. People who feel well and cheerful tend to hold their head up. Someone who is nervous or worried is likely to reflect it in a way they sit and stand. Observe hands and gestures, the twisting of hands displays tension and …show more content…
You can overcome these difficulties by asking someone else like carers, relatives, colleagues and even the general public how they effectively communicate with them. A person with complex needs could have a book about themselves to carry around with them, the book may talk about things like how they communicate and their likes and dislikes, this will let others get to know them. Spending time together and learning how to communicate together, finding out how they communicate and what works for them is also a good way to get to know someone. You can use technology to help someone communicate e.g. computers. You can use objects e.g. books, football, or a spoon. You can use pictures, symbols or photos. You can use signs e.g.Makaton. To overcome language difference you can use an interpreter, flashcards or even nonverbal communication like a smile but you must be careful a gesture in one culture may be acceptable but in another it may not. For a hearing impairment you can use hearing aids, they must be working and fitted correctly. You can speak clearly and use