Rockwater Insurance

Rockwater Insurance Rockwater Insurance is a family oriented business that looks to maintain a closely knit community and work environment. This has changed over the past couple years with Charles Bell, the original owner, stepping down. His sons have replaced him as managing the company and are striving to continue their father’s dream. Robert and Frank Bell are now managing the business and they seem to have some differences in views on how the business should be run. Frank is more of a laid back kind of guy with his employees that call him “Frankie”. Robert is becoming more distant according to his employees. Justin Bell, the son of Robert Bell, has just graduated and has been given the job of Assistant Head of Operations at the Edmonton branch location. This is a fairly high entry level position for one that has had no experience with the branch. The family name may have some cause for this. He has a management style that he is trying out on employees and it doesn’t seem to be working. The culture within the company has always been to promote from within the ranks and Justin’s sudden arrival may have ruffled some feathers. Russell Campbell is a hardworking employee with quite a few awards under his belt. He was not crazy about the sons taking over their father’s business but it seems like he has accepted it. The root cause of his problem may be the original request of moving branches. The disconnection between the branches caused by a brotherhood rivalry made Russell’s transition hard. This caused a lot of hostility that he had to get used to. There was tension between Russell and Frank when Russell first moved. They took over a year for things to settle but this may have been the spark that started the fire. Russell losing his wife was very hard on him emotionally. Russell affected his work life dramatically by not taking the time to mourn his wife. He didn’t seek counseling that Rockwater Insurance offers its employees. Elaborate changes made by the