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Robin
Increasing Role of Computer-Based Information Systems in the
Management of Higher Education Institutions
By
Clement Nyandiere
Abstract
Trends across the world show a growing demand for information systems for educational institutions. Many of them have been running manual systems, pushing paperwork, for ages. They have had cumbersome working procedures and this has led to low productivity occasioned by highly inept manual systems. Many of the higher educational instructions
(HEIs) have implemented one form of computer-based information system (CIS) or other to manage their academic and management needs.
But why are our HEIs turning to computerised information systems? There is a general demand on institutional managers to deliver high quality service; there is increasing need for management productivity; efficiency brought about by the systems; there is the increased recognition of information as an important corporate resource that is key to good decision making in a competitive and ever dynamic environment; and technologyhardware, software, telecommunications and related technologies- is now fairly priced and therefore more affordable to many institutions.
However, as the HEIs quest for information systems implementation, they face a number of challenges to overcome which include lack of awareness and mindset among staff; lack of top level management commitment thus bringing forth bureaucracies and red-tape in system implementation; lack of appreciation of ICT as a tool and not panacea for organizational transformation; poor strategy in making ICT responsive to the organizational vision and mission; lack of a systematic method of system implementation; lack of project ownership- all employees and users must be involved in system implementation; inhibiting initial costs of hardware and software and funding for sustainability and continuity in maintenance, replacement of equipment and emolument of ICT staff who maintain the systems, among



References: Acosta, F R. Information Technology Strategic Plan of Olivarez College unpublished doctoral dissertation, University of Baguio, Philippines, 2004 Alter, S.: Information Systems: Foundations of e-Business 4th ed. New Jersey, Prentice Hall, 2001. Ayoo, P, The East African VarsityNet Project: Development of an Interuniversity Information Based on OpenSource Software IUCEA, 2006 Chacha, N C. Higher Education in Africa: The Emerging Issues. IUCEA, 2001 Chacha, N C Opportunities. IUCEA, 2004 Davenport T.J.: “Putting the Enterprise into Enterprise systems” Harvard Laudon, K.C. and Laudon J.P.: Management Information Systems: Managing the Digital Firm, 7th ed., New Jersey: Prentice-Hall, 2002 performance, New York: Free Press, 1985 Rayner, K.: “Making IT to the millennium, Management Accounting, Robson, W. & David, F.: Strategic Management Concepts, Pearson, 2004 Turban, E Management: Transforming Business in the Digital Economy, 3rd ed., New York: Wiley, 2001 Makerere University & Other organisations. Makerere University, 2005 Wanyembi, G “Application of a model for improving ICT management: a case study” International Academy of Information Management, Delft University, 2002 Nyandiere, C. (2007). Increasing role of computer‐based information systems in the  management of higher education institutions. In M. Kashorda, F. Acosta and C. Nyandiere 

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