Risk Issue and Crisis Management
PR IN PRACTICE SERIES
Risk Issues and Crisis
Management
A Casebook of Best Practice
Third Edition
Michael Regester
& Judy Larkin
Risk Issues and Crisis
Management
Praise for Risk Issues and Crisis Management
“It used to be said that ‘reward is commensurate with risk’; now I fear more apt is ‘risk is likely to end in crisis’. Who better to guide us through the risk/crisis minefield than Mike Regester and Judy Larkin, who have guided so many so well for so many years. Read it before you need to would be my advice.”
Robert Worcester, Chairman, MORI
“As one involved in MBA teaching and executive development, I find this book invaluable – not only for students, but also for managers seeking insights into these crucial areas of modern management. It’s a clear and highly readable overview of the requirements of risk, issues and crisis management, informed by the expertise and experience of two leading practitioners and consultants, as well as by skillfully chosen and
‘classic’ case studies. The book is recommended early reading for any manager involved in risk assessment, in trying to understand and manage issues, and concerned to prepare him or herself for the demands of crisis management.”
Jon White, Associate, The John Madejski Centre for Reputation,
Henley Management College
“In a world where the hardest won corporate reputation can disappear overnight, this is required reading. Industry has learned little from the mistakes of the past, say the authors, who go on to give a compelling account of just how much there is to learn. Their first-hand experience in dealing with reputational issues and managing crisis shines through.”
Paul Marriage, Head of Corporate Communications, Standard Chartered Bank
“Regester Larkin is a key business partner helping us to shape our thinking on proactively managing our reputation. This book is a leading work on reputation management.”
Isobel Hoseason, Director of Communications, National
Risk Issues and Crisis
Management
A Casebook of Best Practice
Third Edition
Michael Regester
& Judy Larkin
Risk Issues and Crisis
Management
Praise for Risk Issues and Crisis Management
“It used to be said that ‘reward is commensurate with risk’; now I fear more apt is ‘risk is likely to end in crisis’. Who better to guide us through the risk/crisis minefield than Mike Regester and Judy Larkin, who have guided so many so well for so many years. Read it before you need to would be my advice.”
Robert Worcester, Chairman, MORI
“As one involved in MBA teaching and executive development, I find this book invaluable – not only for students, but also for managers seeking insights into these crucial areas of modern management. It’s a clear and highly readable overview of the requirements of risk, issues and crisis management, informed by the expertise and experience of two leading practitioners and consultants, as well as by skillfully chosen and
‘classic’ case studies. The book is recommended early reading for any manager involved in risk assessment, in trying to understand and manage issues, and concerned to prepare him or herself for the demands of crisis management.”
Jon White, Associate, The John Madejski Centre for Reputation,
Henley Management College
“In a world where the hardest won corporate reputation can disappear overnight, this is required reading. Industry has learned little from the mistakes of the past, say the authors, who go on to give a compelling account of just how much there is to learn. Their first-hand experience in dealing with reputational issues and managing crisis shines through.”
Paul Marriage, Head of Corporate Communications, Standard Chartered Bank
“Regester Larkin is a key business partner helping us to shape our thinking on proactively managing our reputation. This book is a leading work on reputation management.”
Isobel Hoseason, Director of Communications, National