Riordan Manufacturing Service Request Sr-Rm-012

Topics: Microsoft Windows, Operating system, Microsoft Pages: 10 (3528 words) Published: June 7, 2010
RUNNING HEAD: Service Request SR-rm-012

Riordan Manufacturing Service Request SR-rm-012
Learning Team D
BSA 310 Business Systems
February 28, 2010
Dr. Ford
University of Phoenix

Riordan Industries, Inc. is a successful Fortune 1000 enterprise with revenues in excess of $1 billion. Our corporate headquarters is in San Jose, California; the manufacturing plants are in Albany, Georgia, Pontiac, Michigan, and Hangzhou, China, which is a joint venture. According to the Apollo Group website (2006), The Riordan’s Manufacturing of products include plastic beverage containers produced at its plant in Albany, Georgia, custom plastic parts produced at its plant in Pontiac, Michigan, and plastic fan parts produced at its facilities in Hangzhou, China. The company's research and development is done at the corporate headquarters in San Jose. The company’s main customers consist of Department of Defense, bottle and beverage makers, and manufacturers of appliance, aircraft, and automotive parts. Riordan's manufacturing locations to gain overview about existing software applications in Finance & Accounting, Sales & Marketing, Human Resources, Operations, Legal and Information Technology. Currently, Riordan Industries areas within are using various business systems of which each of them represents challenges. This document explains the existing business systems and provides solutions to create current business systems that can create a strong professional organization. FINANCE AND ACCOUNTING

Existing Business System - The three operating systems at Riordan’s Manufacturing in California, Michigan, and Georgia, plus a joint venture in China, all have their own Finance & Accounting Systems (F & A). The headquarters in San Jose consolidates the data. Currently there is no compatibility between the systems. Some of the data that provided to Corporate is via data files, hardcopy reports that have to be re-entered, and some via data files that need converting. This process is time consuming and financially taxing to the organization. Needed Business System - For the use of helping the Finance & Accounting existing software is to have the assistance of a Management Information System (MIS). MIS is a computer system that receives important business data from all departments in a large company. Then, based on a carefully defined set of rules, the Management Information System generates the information and reports people need to manage the business. In conjunction with the MIS, the subsystem is Accounting Information Systems (AIS) which should also be used within the company. Accounting Information Systems (AISs) combine the study and practice of accounting with the design, implementation, and monitoring of information systems. Such systems use modern information technology resources together with traditional accounting controls and methods to provide users the financial information necessary to manage their organizations. HUMAN RESOURCES AND LEGAL

Existing Business System - The Human Resources (HR) department system, installed in 1992, maintains information for employees which coincides with the financial system package. HR is responsible for maintaining personal information, pay, tax information, hire date, seniority date, vacation time, and required training. If changes occur, the manager needs to submit specialized forms in writing to the payroll clerk to be manually entered into the system. The employee’s training, development, and the current status of applicants is maintained and updated on a Microsoft Excel spreadsheet by various HR specialists. In addition, the compensation manager tracks job analysis, surveys, and decisions by the spreadsheet. A third-party provider has its own records of employee’s worker compensation. HR Managers keep employees individual files; also responsible for tracking absences and requests. Employee relations specialists’ locks files...

References: Apollo Group. (2006). Riordan Manufacturing Home. Retrieved from
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