Reverse Logistics

Satisfactory Essays
STUDY OF REVERSE LOGISTICS:
A comparative study of LPG Agencies in
Urban and Rural areas

Synopsis Submitted to the D.Y. Patil University
In partial fulfillment of the requirements for the award of the

Degree of
MASTERS OF BUSINESS ADMINISTRATION

Submitted by:
BHAVIKA MISTRY (Roll.No.013007)

To,
Research Guide
Sir Manish Rai
School of Management
D.Y. Patil University
CBD Belapur, Navi Mumbai
SEPTEMBER 2014
SYNOPSIS APPROVAL FORM

Date of Submission : September 30th, 2014

Name of Student : Bhavika Mistry

Roll No : 013014

Specialization : Logistics & Supply Chain Management

Title of the Project : STUDY OF REVERSE LOGISTICS

A Comparative study of LPG Agencies in Urban and Rural Areas

Name of Guide : Sir Manish Rai

Signature of Guide

STUDY OF REVERSE LOGISTICS: A Comparative Study of LPG Agencies in
Urban and Rural Areas

INDEX

1) Introduction
2) Legislations in India
3) Literature Review
4) Relevant contributors to reverse logistics
5) Indian LPG Scenario
6) Making LPG affordable
7) Research Methodology
a. Objectives
b. Data and Methodology
c. Mode of Data Collection
d. Content Validity
e. Testing of Hypothesis
f. Results and Recommendations
i. Rural Area ii. Urban Area
8) EDI implementation strategy
9) Business Functions
10) Human Resource issues
11) Organizational Relationships
12) Distribution
13) Financial Administration
14) Audit Issues
15) Legal Issues
16) Conclusion
17) References
18) Appendix – Questionnaire

Bhavika Mistry*

The paper presents a comparative study of a reverse logistics problem, i.e. refilling of LPG cylinders in urban and rural areas. Due to large consumption of LPG cylinders for



References: 18) Appendix – Questionnaire Bhavika Mistry* The paper presents a comparative study of a reverse logistics problem, i.e. refilling of LPG cylinders in urban and rural areas. Due to large consumption of LPG cylinders for domestic purpose and market price fluctuations of gas reserves that are present in India and that are being imported which has a lot of uncertainty, there is a need to optimize the transportation cost, considering environmental concerns, customer satisfaction and lead time. This paper has made an attempt to identify challenges experienced by LPG agencies in urban and rural areas, and also offered a few managerial recommendations. Managing the reverse logistics network is crucially discussed with reference to both rural and urban agencies, considering SCM drivers. This paper is also proposed on EDI implementation strategies. ___________________________________________________________________________ Introduction

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