Retail Banking System of Dutch Bangla Bank Limited

Topics: Bank, Commercial bank, Retail banking Pages: 41 (9334 words) Published: April 4, 2013

April 08, 2011
Ms Selina Nargis
Director Administrator
IUBAT – International University of Business, Agriculture and Technology Embankment Drive road, Sector# 10, Uttara, Dhaka

Subject: Submission the report on “Function and services of Dutch Bangla Bank Limited”

Dear Mam,

It is a great pleasure for us to submit the report on “Function and Services of Dutch Bangla Bank Ltd”. This was our first project work in IUBAT and we had no ABC of reporting. To make this report fulfills and standard we tried our best. This report is prepared to know the general banking system and the services of Dutch Bangla Bank Ltd which included their varies types of retail banking, online services, automation services, ATM services, Fast Track, Social activities and so on.

We would like to request you to go through this report for evaluation. For your kind consideration we would like to state that, in our report may contain some mistake in account of our limitation of understanding and experiences. It will be great pleasure for us if the report can serve it’s purpose.


Aishwarya Roy

Saeed Shahriar Shaon

Abdullah Al Mamun

Jubaer Haider

Zulfiquir Hyder

All praise to the almighty who create us and to whom we all have return. At the very beginning we would like to convey our sincere appropriation to the almighty for giving us the ability to finish the report within the time. Then we would like to thank Mr. Ashik, officer of Dutch Bangla Bank Ltd, Uttara brunch, who gave us much information to fulfill this report.

Finally we would like to thank our ART – 102 course instructor Ms Selina Nargis to give us the overall guideline to complete the project report.


This project report is based on our survey on DBBL, uttara brunch and information form internet websites like DBBL official website, wikipedia and Google. So some parts of the report can be similar to others. We tried our best to make our report unique. We are sorry if any similarity found. DBBL denied giving us their current information and statistics. For this reason some information is very old.

Executive Summary

Dutch-Bangla Bank Limited is a Bangladesh European joint venture commercial bank registered by the Bangladesh Bank. DBBL follows the rules and regulations prescribe by the Bangladesh Bank for scheduled commercial banks. The functions of the bank cover a wide range of banking and functional activities areas as follows:

All kinds of Deposits like Saving, Current, Short Term Deposits, Fixed Deposits, Certificate of Deposits is accepted from resident and non-resident customers can deposit their money in foreign currency Account both in convertible and non-convertible account.

Bank loans are greatly emphasized and we can call all these of the "Heart" of the bank because they are the major source of the Bank's income. They are very important to the economy as a whole because the expansion and condition of the bank loan affect the level of business activity through their effect on the Nation's money supply. The bank extended their credit facilities to different sectors to diversify its credit portfolio in compliance with credit policies of Bangladesh Bank as given below:

Industrial, Housing, Contract Work and Working Capital for traders, manufacturing processing plants and export oriented industries and other businesses.

Import finance is given by the way of opening irrevocable documentary letter of credit granting post import finance such as PAD, LIM, LTR etc.

Pre-shipment and post-shipment export finance is rendered by the way of negotiation/purchase/discount of export bills, packing credit, Back to back L/C etc. The branch issues the letter of Guarantee, Performance Guarantee etc. Banks remits money of the clients both within the country and outside the country by telex transfer,...
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