Resources Module Term Paper
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TITLE PAGE
PLAIGIARISM FORM
I declare that this report is my own and that all sources which contributed to the drafting of this document have been accurately reported and acknowledge ,and that this document was not previously in this entirety or in part been submitted at any University in order to obtain an academic qualification.
Name:
Signature:
Date: 11 May 2012
EXECUTIVE SUMMARY
The assignment is based on work that the author undertook after working for 40 at Holiday Inn Harare. The first part of the assignment covers the Company analysis. Here the author discussed in depth about the company type, category and culture. The organisation was found to be a commercial hotel operating as a franchise. The author went in depth to look at the marketing mix of the organisation mentioning its strengths and weaknesses against competitors and what makes Holiday Inn a competitor in the Hospitality industry.
The author then described the organizational structure with the help of the organizational chart that she used to indicate the different hierarchal structure within the organisation, mentioning also where she fit in and whom she reported to. She went on to analyze in detail the Human Resources Management of the organisation. This was based on the HRM Model where important factors like Planning, Working Conditions, Performance Appraisal and Career Development where considered. The author also spoke on Holiday Inn’s strengths and areas of improvement with regards to their Human Resources; one of the strengths she mentioned was that Holiday Inn motivates employees by providing training programmes that cater for their specific needs. WHAT OF IMPROMENTS???
The author went on to mention the cultural diversity in the organisation. Holiday Inn is one of the major hotels in Zimbabwe thus it is definitely that there would be interaction between cultures; cross cultures. The author did an in depth
TITLE PAGE
PLAIGIARISM FORM
I declare that this report is my own and that all sources which contributed to the drafting of this document have been accurately reported and acknowledge ,and that this document was not previously in this entirety or in part been submitted at any University in order to obtain an academic qualification.
Name:
Signature:
Date: 11 May 2012
EXECUTIVE SUMMARY
The assignment is based on work that the author undertook after working for 40 at Holiday Inn Harare. The first part of the assignment covers the Company analysis. Here the author discussed in depth about the company type, category and culture. The organisation was found to be a commercial hotel operating as a franchise. The author went in depth to look at the marketing mix of the organisation mentioning its strengths and weaknesses against competitors and what makes Holiday Inn a competitor in the Hospitality industry.
The author then described the organizational structure with the help of the organizational chart that she used to indicate the different hierarchal structure within the organisation, mentioning also where she fit in and whom she reported to. She went on to analyze in detail the Human Resources Management of the organisation. This was based on the HRM Model where important factors like Planning, Working Conditions, Performance Appraisal and Career Development where considered. The author also spoke on Holiday Inn’s strengths and areas of improvement with regards to their Human Resources; one of the strengths she mentioned was that Holiday Inn motivates employees by providing training programmes that cater for their specific needs. WHAT OF IMPROMENTS???
The author went on to mention the cultural diversity in the organisation. Holiday Inn is one of the major hotels in Zimbabwe thus it is definitely that there would be interaction between cultures; cross cultures. The author did an in depth
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