Research Report
Factors Influence on High Labour Turnover in Hospitality Industry
Group members: Danielle Barton 1217782 Xiachi Chen 1205319 Yazhen Ding 1605067 Yiting Wei 1617956
“This report is based on materials compiled by members of my term but the written report is all my own work”.
Sign: Yiting Wei 13/09/2012
Table of Contents
Table of Contents.............................................................................................. 2
Executive Summary........................................................................................... 3
Introduction...................................................................................................... 4
Literature Review.............................................................................................. 5
Methodology..................................................................................................... 7
Result................................................................................................................ 8
Discussion......................................................................................................... 11
Conclusion and Recommendation................................................................... 12
Reference list…………………………............................................................ 13
Appendices…………………………............................................................... 15
Executive Summary
The purpose of this research was to identify the factors influence on the labour turnover in hospitality industry and give some suggestions to help the supervisors to alleviate current situation. Term members did some research readings similar to this topic, and then designed the qualitative questionnaire based on the Maslow’s
Group members: Danielle Barton 1217782 Xiachi Chen 1205319 Yazhen Ding 1605067 Yiting Wei 1617956
“This report is based on materials compiled by members of my term but the written report is all my own work”.
Sign: Yiting Wei 13/09/2012
Table of Contents
Table of Contents.............................................................................................. 2
Executive Summary........................................................................................... 3
Introduction...................................................................................................... 4
Literature Review.............................................................................................. 5
Methodology..................................................................................................... 7
Result................................................................................................................ 8
Discussion......................................................................................................... 11
Conclusion and Recommendation................................................................... 12
Reference list…………………………............................................................ 13
Appendices…………………………............................................................... 15
Executive Summary
The purpose of this research was to identify the factors influence on the labour turnover in hospitality industry and give some suggestions to help the supervisors to alleviate current situation. Term members did some research readings similar to this topic, and then designed the qualitative questionnaire based on the Maslow’s