Part I : M.Phil. Degree Course : HOSPITAL ADMINISTRATION Paper I: RESEARCH METHODOLOGY (Theory & Techniques) UNIT I: Research: Definition -Meaning – Purpose- Research Methodology – Meaning -Objective – Significance - Research Process – Research Methods Vs Research methodology Types of research.
Steps in Research: Identification, selection and Formulation of Research problem – Research Design – Types & Features of Research Design- Formulation of Hypothesis – Review of Literature - Sampling Technique- Theory- Types of sampling –Steps in sampling –Sampling and Non Sampling error.
Data for Research: Primary data –meaning –collection methods – ObservationInterview- Questionnaire - Schedule –Pretest –Pilot study -Experimental & Case studies .Secondary data-Meaning & Relevance .Processing data – Checking, Editing, Coding, Transcription & Tabulation.
Data Analysis: Meaning & Methods –Quantitative and Qualitative analysis. Statistics in Research: Measures of central tendency –Dispersion – Measures of Relationship: Regression and correlation. Hypothesis testing –Parametric test: Testing of significance mean, proportion variance and correlation –testing of difference between means, proportions, variances and correlation coefficients. Chi – Square Test for association and Goodness of Fit –ANOVA and MANOVA.
Report writing: Interpretation –Techniques in Interpretation - Precautions in Interpretation – Research Report– Steps in Report Writing – Structuring a Report –Editing and Evaluating the Final Draft. Introduction to SPSS Package.
• Research Methodology - C.R.Kothari,(2000) Wiswara Prakasam, New Dehi. • Research Methods for Commerce and Management – K.V.Rao, (1993), Sterling Publishing Ltd, New Dehi. • Business Research Methods – Cooper and Schmidt, (1999),Tata Mcgraw Hill.
Part I : M.Phil. Degree Course Paper II: TRENDS IN HOSPITAL ADMINISTRATION RESEARCH UNIT I: Research in Hospital Management – Need, Concept and Process – Research as a Decision support system –Types and Approaches ,Tools and Techniques, Relevance – Research on functional areas – scope and application .
Research for Hospital Marketing: Research on service marketing –Hospital Marketing Information Systems –Research on market segmentation ,Customer Relationship Management –Research on Pricing of Health services- Research on Positioning the market- Developing a positioning strategy – Research on Promotional methods in service sector - Health Insurance-Telemedicine – Medical Tourism.
Research for Hospital Personnel Management : Research on Recruitment ,Selection – Research on Training – Research on Leadership –Research on Employee motivation ,Job satisfaction , Absenteeism , Welfare measures ,Quality of Work life –Research on Personnel Information System .
Research for Finance Decisions : Research on Financing Sources of Capital -Research on Cost of Capital –Research on Capital Structure – Research on Risk –Return of projects – Research on Working Capital Management –Research on Cash Management – Research on Financial Information System.
Research On Hospital Strategies: Research on Alliances, Mergers, Acquisitions, Reorganizations .Corporate Governance –Ethics –Social Responsibility - Total Quality Management –Role of NABH & JCAHO – Current Trends and Strategies in Indian Hospitals. References: • Marketing Management – Philip Kotler , McGraw-Hill, 2006. • Strategic Marketing For Health Care Organizations: Building A Customer-Driven Health System - Philip Kotler , Joel Shalowitz ,Robert J.Stevens , Prentice Hall,2008 . • Financial Management –Khan M.Y. and Jain .P.K ,Tata McGraw Hill Publishers ( 2000) • Financial Management – IM Pandey , Vikas Publishing House Pvt Ltd ,2005. • Personnel administration and Management – S.L.Goel, (1995) Sterling Publishers,New Delhi. • Human Resource Management – P.C.Tripathi, (2004) 17th Edition, Sultan Chand and Sons,
New Delhi. Total Quality Management – James. R. Evens Strategic Management in Health care organizations – 3rd edition – Blackwell Publizers ************************