Objectives.
Objectives can be used to analyse and evaluate the literature research, on the usefulness and the effectiveness of HRM practices which manage the diverse work force in retail industry. Its main objectives can be given as follows. • To analyse the current HRM approaches used by the organisation for managing the diverse work force. • To analyse the importance of diverse work force in retail industry. • To analyse the advantages and disadvantages of diverse work forces in retail industry. • To recognize the factors needed for attaining the competitive advantage through diverse work force in retail industry.
In order to carry out the above objectives the following analysis are necessary. 1. What are the parameters that affect the relationship at work among employees of different cultures? 2. What are the different HRM approaches taken by the organisation for managing diverse work force? 3. How the organisation can gain competitive advantages through diverse work force?
List of Contents Page
Chapters and Appendices
Introduction 4
Research Background 4
Literature Review
Introduction 5
Retail Industry 6
The Changing Concept of Divers work force 7
Employee