Report on Organization & Management
TABLE OF CONTENTS
TABLE OF CONTENTS vii
LIST OF TABLES ix
LIST OF FIGURES x
1. INTRODUCTION 11 1.1 Origin of the Report 11 1.2 Background of the Report 11 1.3 Objective of the Study 12 1.3.1 Primary Objective 12 1.3.2 Secondary Objective 12 1.4 Scope of Study 13 1.5 Methodologies 13 1.5.1 Literature review 13 1.5.2 Observation 13 1.5.3 Interview 13 1.5.4 Field visits 14 1.5.5 Discussion 14 1.6 Source of Information 14 1.6.1 Primary Source of Information 14 1.6.2 Secondary Source of Information 14 1.7 Definition & Acronyms 15 1.8 Limitation 16 1.9 Report Preview 17
2. ORGANIZATIONAL 18 2.1 History of the organization 18 2.2 Mission 18 2.3 Vision 18 2.4 Goal 18 2.5 Strategy 19 2.5.1 Pricing Strategy 19 2.5.2 Advertising and Promotional Strategy 19 2.5.3 Distribution Strategy 21 2.5.4 Business Strategy 21 2.5.5 Focus Strategy 21 2.6 Organization Structure and Size 22 2.7 Product 22 2.8 Services 23 2.8.1 Internet services: 23 2.8.2 Mobile services: 24 2.8.3 Other services: 24 2.9 Customers 24 2.10 Markets 24 2.11 Future Plan of the organization 25 2.12 Awards 26 2.13 Criticism 26 2.13.1 Illegal VoIP operations 26
3. MANAGEMENT & ORGANIZATIONAL BEHAVIOR PRACTICES 28 3.1 Organization Structure 28 3.2 Leadership Style 28 3.3 Motivational Programs 29 3.4 Organizational Culture 29 3.5 Socialization Process 32 3.6 Power & Politics 33 3.7 Change Management 34 3.8 Stress Management 35
4. CONCLUSION & RECOMMENDATION 37 4.1 Consumer Banking 37
LIST OF TABLES
LIST OF FIGURES
Figure 1-1: Objectives 12
Figure 1-2: Methodology 14
Figure 1-3: Report Limitation 16
Figure 2-1: GP Official Logo 17
Figure 2-2: GP Organogram & Management 21
Figure 3-1: Organizational
TABLE OF CONTENTS vii
LIST OF TABLES ix
LIST OF FIGURES x
1. INTRODUCTION 11 1.1 Origin of the Report 11 1.2 Background of the Report 11 1.3 Objective of the Study 12 1.3.1 Primary Objective 12 1.3.2 Secondary Objective 12 1.4 Scope of Study 13 1.5 Methodologies 13 1.5.1 Literature review 13 1.5.2 Observation 13 1.5.3 Interview 13 1.5.4 Field visits 14 1.5.5 Discussion 14 1.6 Source of Information 14 1.6.1 Primary Source of Information 14 1.6.2 Secondary Source of Information 14 1.7 Definition & Acronyms 15 1.8 Limitation 16 1.9 Report Preview 17
2. ORGANIZATIONAL 18 2.1 History of the organization 18 2.2 Mission 18 2.3 Vision 18 2.4 Goal 18 2.5 Strategy 19 2.5.1 Pricing Strategy 19 2.5.2 Advertising and Promotional Strategy 19 2.5.3 Distribution Strategy 21 2.5.4 Business Strategy 21 2.5.5 Focus Strategy 21 2.6 Organization Structure and Size 22 2.7 Product 22 2.8 Services 23 2.8.1 Internet services: 23 2.8.2 Mobile services: 24 2.8.3 Other services: 24 2.9 Customers 24 2.10 Markets 24 2.11 Future Plan of the organization 25 2.12 Awards 26 2.13 Criticism 26 2.13.1 Illegal VoIP operations 26
3. MANAGEMENT & ORGANIZATIONAL BEHAVIOR PRACTICES 28 3.1 Organization Structure 28 3.2 Leadership Style 28 3.3 Motivational Programs 29 3.4 Organizational Culture 29 3.5 Socialization Process 32 3.6 Power & Politics 33 3.7 Change Management 34 3.8 Stress Management 35
4. CONCLUSION & RECOMMENDATION 37 4.1 Consumer Banking 37
LIST OF TABLES
LIST OF FIGURES
Figure 1-1: Objectives 12
Figure 1-2: Methodology 14
Figure 1-3: Report Limitation 16
Figure 2-1: GP Official Logo 17
Figure 2-2: GP Organogram & Management 21
Figure 3-1: Organizational
Bibliography: Reference 1. Organizational Behavior, Stephen P. Robins, Eleventh Edition 2. http://en.wikipedia.org/wiki/Grameenphone 3. Grameenphone Annual Report 2012 4. http://www.grameenphone.com/ 5. http://www.grameenphone.com/about-us 6. http://www.grameenphone.com/products-and-services 7. http://www.telecomsmarketresearch.com 8. http://www.google.com/imgres?imgurl=http://1.bp.blogspot.com/-RSoPnrOpI3w/T9TbT5xZarI/AAAAAAAAAAc/I3yt8SCtwXY/s1600/organizational%2Bdevelopment%2Bthe%2Bbig%2Bpicture%2Biii.png&imgrefurl=http://odbigpicture.blogspot.com/&usg=__2hA-imIXm4yHYE9BTfNIq4zHrNk=&h=969&w=1209&sz=249&hl=en&start=6&zoom=1&tbnid=1j06F4btTfUmMM:&tbnh=120&tbnw=150&ei=MrR8Ufu0Fo60rAfOtIDQAQ&prev=/search%3Fq%3DOrganizational%2BDevelopment%26um%3D1%26sa%3DN%26rls%3Dcom.microsoft:en-us:IE-Address%26biw%3D1311%26bih%3D597%26hl%3Den%26tbm%3Disch&um=1&itbs=1&sa=X&ved=0CDcQrQMwBQ [pic][pic][pic][pic]