David and his wife, Alison, have been in the garden supplyand nursery business for the last 13 years. David supervises the nursery andgarden supply part of the business, while Alison does the administration andbookkeeping and oversees the landscaping projects. Their employees comprise twofull-time gardeners, a part-time landscaping consultant and two part-timecashiers. The trading hours are as follows:
· Mon – Wed 9 am –6 pm
· Thurs – Fri 9 am –6 pm (9 am – 9 pm in summer)
· Saturday 8 am –6 pm
· Sunday 10am – 6 pm
The business is located in a main road, opposite a smallsuburban shopping centre that includes a supermarket, department store, caféand 12 specialty shops. About 2 kilometres down the road is a large Bunning’sstore.
The business has prospered over the years through a steadystream of customers who are happy with the quality and cost of the goods andservices, and the professional advice. David has a good rapport with most ofthem, and takes a keen interest in making sure their gardens are properlymaintained.
Five years ago David and Alison opened a small café insidethe nursery. They now have two full-time staff and an additional part-time staffmember who works over lunch-time and on weekends; although during the schoolholidays Alison’s daughter also assists in the café. A new café opened forbusiness 18 months ago around the corner, in a small strip of shops attached toa business park. This new operation is open Monday – Friday from 7am–3pmoffering breakfast and lunch, specialising in gourmet food and beverages.
About three years ago, David andAlison decided to extend the café operations to include a larger lunch menu,more tables and extended the trading hours of the café so that it now opens atthe same time, and closes one hour before, the nursery. The café offerstakeaway food as well as sit-in dining and the menu includes a variety ofbeverages, made-to-order sandwiches, salads, gourmet pies/sausages rolls,quiches and savoury slices,...
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