Related Literature

Topics: Inventory, Customer service, Marketing Pages: 5 (1314 words) Published: August 24, 2013
LOCAL LITERATURE
With the help of Sales and Inventory software, the business industry has been significantly improve and advance when it comes to delivering customer service. Through Sales and Inventory system, the most purchased are identified. Retailers recognize the needs of the customer and the same time cater properly and efficiently. (Pajaro, 2009).

Generally industry specific POS software designed for industry specific needs which can range from service management and customer relations management (CRM).
As we know that if we can do better analysis and management and understand the customer requirements we can gain fast in the market. It is important in a commercial business which products are ordered by the customer most and most like products and which is lee popular among them so we get valuable information among those data by effectively tracking inventory, sales and providing you valuable information (Araulo, 2010).

According to Cantoma, March (2004) in her thesis entitled “Computer Library System for St. James Academy” stated that, in manual system in retrieving, maintaining security and piling records take place because of the years gone by. Furthermore, these files were instances when the right information is given to a wrong person, which affect quality of service.

FOREIGN LITERATURE
* Logistics
As times goes on, there is a certain degree of changes of logistics concept, which is generalized (Logistics) and narrow (Physical distribution) distinctions. In 1991, Council of Logistics Management formally the concept of logistics, physical distribution changed from logistics. In addition, modern logistics is defined as: the process of planning, implementing, and controlling the efficient, effective flow and storage of goods, services, and related information from point of origin to the point of consumption for the purpose of conforming to customer requirement (Johnson, Wood, Wardlow & Murphy, 1998, 5) * A Key to a Business Innovation

By 2015, senior business, government and technology executives believe that 19% of their delivery will be via public cloud and 26% by private cloud. The remainder will be in housed or outsourced (Melba Bernard, 2011). * Mobile Platforms

The fact is that open source in one force driving cracks into the closed world of networks carriers, which we used to controlling everything from the devices we use to the software we run. Today’s consumer’s-and, increasingly; business users as well-demand devices and carriers that provide more options for third party apps and personalization (Erickson, 2009). Having these mobile platforms, the proponents will be used a Short Message Service (SMS) Technology for the confirmation of the verified accounts of each customer. This will helped the company to be more advance in terms of technology. * How Private Cloud Change IT Roles

E-business infused with new IT innovations provides business with services that provide efficiency and agility. This offers organizations a way to circumvent the increasing complexity, inflexibility and cost of it environment, control, choice, quality of services and most important business agility (Sanjay Mirchandani, 2009). * Management Information System

The truth of the simple phrase “information is power” has been proven repeatedly over time. In a world where this is true, local government should stand in good stead. American local governments in particular have more information about people, property, and administrative processes than exists anywhere else in the world. As it stands now localities have an overabundance of a resource, which shows no sign of diminishing in the foreseeable future. While it’s one thing to have a resource and the potential power it brings, it is an entirely different matter to make effective use of that resource through management, control, and foresight. How organizations control, process, and disseminate information and how they manage the...
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