Preview

REflective listening

Good Essays
Open Document
Open Document
645 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
REflective listening
Reflective Listening
What is It?
Reflective listening means understanding both what a person says and what a person feels, and then relaying this back to him or her in your own words.

The Purpose of Reflective Listening
Suppose a student tells you about a difficult event with a classmate. A simple example of your response might be:
“So you were really feeling angry with him.” Imagine these three different responses from your tutee and the potential benefits:
 “No. Not angry, just upset.” (refining meaning)
If your summary is inaccurate, your tutee will clarify what s/he actually means. Used effectively, the skill increases understanding. We often assume too much as listeners.
 “Yeah, I guess I was.” (building self-awareness)
Sometimes we do not fully understand what we are saying. By repeating the person’s own logic and feelings, the listener allows the person to get a new perspective which can increase his or her understanding.
 “I sure was.” (acknowledging or validating)
There is often a sense of affirmation when someone has noticed how we feel about something. When somebody says, “It’s obvious how much you like your job,” it feels good that others have noticed.

Guidelines for Reflective Listening
If there is any one skill which makes friendships work, it’s probably the ability to listen to one another. When listening to your student remember the following points:
Do:







Don’t:





Give your attention to the person who is speaking.
Maintain eye contact.
Show that you understand by the occasional nod or smile.
Observe non-verbal as well as verbal cues from the person.
Hear the needs and feelings behind what the person says.
Ask questions that will encourage the person to clarify his or her thoughts.
Summarize the main points from time to time.

Interrupt the person.
Start to tell your own stories, changing the focus to yourself.
Give advice, try to cheer the person up, judge, or divert the topic.

You May Also Find These Documents Helpful

  • Powerful Essays

    HSER 508 Week 4 Summary

    • 1302 Words
    • 6 Pages

    This can and will determine the role of talker or listener. The talker-listener card was introduced and we were provided a actual card to put to use in our personal time. The purpose of this card is to create an atmosphere and role of each persons involved. The card provides instructions on when to talk and when to listen this the opportunity of the talker to without being interrupted and the listener to be attentive to what the talker is talking about. Chapters 8 through 15 go deeper in depth of the talker- listener card and its many functions from the talker prescriptive and the listener…

    • 1302 Words
    • 6 Pages
    Powerful Essays
  • Good Essays

    example, my friend Kristy and I love to discuss our favorite music while riding the bus to school…

    • 535 Words
    • 3 Pages
    Good Essays
  • Good Essays

    385 Week One

    • 756 Words
    • 3 Pages

    *Reflecting Content effective listen skills, by listening to emotions. Reflecting on what we are hearing both verbally and nonverbal.…

    • 756 Words
    • 3 Pages
    Good Essays
  • Powerful Essays

    www.skillsforlife.co.uk believe the strength of Reflective listening as a strategy in health and social care is it builds the clients self-esteem and lets them know that you are interested in what they are saying and keeps a conversation going and by repeating what is been said to you lets the client know that you are professional and listening to what they have to say.…

    • 1667 Words
    • 7 Pages
    Powerful Essays
  • Good Essays

    Com 200 Week 4 Quiz

    • 667 Words
    • 3 Pages

    3. Bill says, “I would never join a fraternity. All the members do is party and play games.” Bill’s statement is an example of a: (Points : 1)…

    • 667 Words
    • 3 Pages
    Good Essays
  • Powerful Essays

    Bearish Bull Observation

    • 2073 Words
    • 9 Pages

    be particularly sensitive so as to not to dispirit the learner. People, children included, do not…

    • 2073 Words
    • 9 Pages
    Powerful Essays
  • Good Essays

    In “Tell me more” by Brenda Ueland, she explains how important listening can be to a person in their life. When you listen to somebody you show the person respect and interest in what they have to say. Brenda Ueland believes, “When we are listened to, it creates us, makes us unfold and expand.” When someone knows they are going to be listened to or when someone is going to read what they have written the speaker is more likely to let loose and share their true feelings. Ueland says, “…When someone has listened to you, you go home rested and lighthearted.” Being listened to can help you feel better about yourself because it can make you feel important. When you listen to somebody you learn more about the person and become closer to them. Listening can help you understand a person. When a speaker or writer has something to say that can be important or controversial it is important for them to be heard, even if the listeners are just simply themselves. Brenda Ueland believes, “Listen to…those who love you and those who don’t, to those who bore you, to your enemies. It will work a small miracle. And perhaps a great one.” In order to learn you must listen and in order to be learned from you must…

    • 1022 Words
    • 5 Pages
    Good Essays
  • Better Essays

    Safeguarding Adults M2

    • 1375 Words
    • 6 Pages

    For my assignment I have been asked to explain the role of supportive relationships in reducing the risk of abuse and neglect.…

    • 1375 Words
    • 6 Pages
    Better Essays
  • Powerful Essays

    Empathy

    • 1513 Words
    • 7 Pages

    According to the Merriam Webster Dictionary, empathy is defined as, the action of understanding, being aware of, being sensitive to, and vicariously experiencing the feelings, thoughts, and experience of another of either the past or present without having the feelings, thoughts, and experience fully communicated in an objectively explicit manner. In accordance with empathy, empathetic listening is defined by a way of listening and responding to another person that improves mutual understanding and trust. It is absolutely essential for the listener to receive and accurately interpret the speaker’s message, and then provide an appropriate response. According to Salem (2003), “There are a few key benefits to empathetic listening which include the ability to build trust and respect amongst one another, enabling the person to release their emotions, reduce stress within one another, encourage the surfacing of information that would otherwise be ignored, and last but not least the ability to create a safe environment that is conductive to collaborative problem solving.”…

    • 1513 Words
    • 7 Pages
    Powerful Essays
  • Good Essays

    Reflective Practice

    • 506 Words
    • 3 Pages

    Reflective practice is important because it gives us a chance to identify which areas of the setting need improving, and enables us to assess our own performance personally and what we need to improve on; reflecting on these things helps to identify what training we may need to take. It gives the staff the opportunity to reflect and exchange ideas then use the knowledge we have acquired to help us with future planning.…

    • 506 Words
    • 3 Pages
    Good Essays
  • Satisfactory Essays

    Types of Listening

    • 250 Words
    • 1 Page

    In therapeutic listening, the listener has a purpose of not only empathizing with the speaker but also to use this deep connection in order to help the speaker understand, change or develop in some way.…

    • 250 Words
    • 1 Page
    Satisfactory Essays
  • Good Essays

    active listening

    • 827 Words
    • 3 Pages

    Active listening is a communication skill that facilitates understanding, comprehension, and compassion between people. As a famous English writer and poet G.K. Chesterson said, " There is a lot of difference between listening and hearing." The process of hearing is merely sound waves transmitted to the ear into the brain, while listening is an active process that requires paying attention to the words being spoken with the intention of understanding them. Four Subsets of skills are involved in active listening: value of silence, listening to what has been said, reframing what has been said, and usage of accurate body language. Silence shows the listener is interested, and allows the speaker to hear him/herself talk. Reframing what's being conveyed is processing what's being said to be able to form opinions, questions and concerns about it. Usage of affirmative body language by the listener can help the speaker recognize the attention being paid and attitude of the listener toward what's being said. Listening is an active process that requires good attention span and has many benefits.…

    • 827 Words
    • 3 Pages
    Good Essays
  • Good Essays

    Listen Up!

    • 945 Words
    • 4 Pages

    The concept of listening is acknowledged as an essential component of effective communication by many disciplines. Listening has always been considered a crucial component that people use to show that they care. According to the text book Interpersonal Communication, “Listening is a complex process of selecting, attending to, constructing meaning from, remembering, and responding to verbal and nonverbal messages” (Beebe, Beebe, & Redmond, 2011). It is a significant part of communication process. Communication cannot take place until and unless a message is heard and retained thoroughly and positively by the receiver. You will improve your productivity, as well as your ability to influence, persuade and negotiate. What is more, you will avoid conflict and misunderstandings. When you listen, you take the words and sounds that you hear and attempt to make sense of them. The more accurately you interpret these words and sounds correctly from their deliverer, the better listener you become.…

    • 945 Words
    • 4 Pages
    Good Essays
  • Powerful Essays

    Doctors' Listening Skills

    • 2322 Words
    • 10 Pages

    "Effective listening – empathic listening – promotes growth in the listener, the one listened to, and the relationship between them" (Nichols, 1995).…

    • 2322 Words
    • 10 Pages
    Powerful Essays
  • Satisfactory Essays

    It feels so good when people tell you that you are pretty, that you have nice shoes or long beautiful silky hair. Yes, it is good hearing those. You’d feel so flattered your smile over extends to your ears. But what’s better is when people compliment you not because of your physical assets; instead they compliment you because of your qualities and abilities which make you different from all the rest.…

    • 1119 Words
    • 5 Pages
    Satisfactory Essays

Related Topics