Reflective Essay Draft

Topics: Negotiation, Anger Pages: 3 (899 words) Published: August 25, 2013
Through the activities was undertaken in class about negotiation, I realized that different negotiation tactics have crucial impact on negotiation in the workplace. In the activities, I was assigned to play the role of manager (Dale Williams). I need to persuade two of my subordinates to wear safety glasses.

I use pressure to told Taylor she should allow the principle of company, if she doesn’t wear safety galsses, she will be fired. I give her pressure. she wants keep her job, finally, we were got a deal. And she is unhappy. In the second turn, I changed my way of talking to Chris Johnson. First I show my care of her, I asked her do u have problems of your eyes. Then I tell her experience of J.B. Harris. J.B. Harris was suffered a serious accident in another division. And she missed six weeks of work after an eye injury. If don’t wear safety glasses when work, it is easy to have risk to hurt eyes. Finally , we got a deal, and she is happy this time.. contrast these same situation but different experience and different tactics I used. I realized that the first time I used of fear to evoke a desired response from Taylor. It is nor effective. when I want to negotiation and get a deal. the better way and easy way is show my sympathy and worry first . it is easy let people can accept.

KNOW:::From the activity, I know effective and good communication is an essentially significant source of negotiation power. A good communicator can manager a group or an organization easily. At the same time, it also can improve the productivity of work.. on occasion, good communication is not easy. It needs people who . In fact, from this role play, I also know listening is very important. For example, …

Quedian: I found I don’t hv patience. Because when pat taylor talk about her grandchildren. At frist, I can listen two. But she usually talk and talk. I didn’t pay attention to her talking. I was thinking of how to let her listen to me . .and I intrupt her.i almost...
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