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Satisfactory Essays
Topics: Management
Reference
Akdere. M. Schmidt, S.W.(2008). Employee Perceptions of Quality Management: Effects of Employee Orientation Training, 1-8.

Alharbi. M., Yusoff, R.Z.(2012). Leadership styles, and their relationship with quality management practices in public hospitals in Saudi Arabia. International Journal of Economics and Management Sciences Vol. 1, No. 10, 59-67.

Alotaibi, F. M. S. (2014). Impact on quality culture of total quality management practices factors. International Journal of Business and Economic Development. Vol. 2, No.3, 35-48

Al-Shobaki, S.D, Fouad, R.H., Al-Bashir,A. (2010). The Implementation of Total
Quality Management (TQM) for the banking sector in Jordan. Jordan Journal of Mechanical and Industrial Engineering, Vol.4, No.2, 304-313.

Batagan, L., Pocovnicu, A., Capisizu, S. (2009). E-service quality management. Journal of applied quantitative methods, Vol. 4, No.3, 372-381

Beuran, M., Negoi1, I., Paun, S., Vartic, M., Stoica, B., Tănase, I. Negoi1, R. I., Hostiuc
S. (2014). Quality management in general surgery: a review of the literature. Journal of Acute Disease, 253-257

British Assessment Bureau. (2012, November 13). Retrieved January 30, 2015, from
British Assessment Bureau Web site: http://www.british-assessment.co.uk/articles/the-8-principles-of-quality-management

Chin, S., Oua, F. C., Liua, Y. C., Hunga, D. C. Yen. The Effects of Total Quality
Management on Business Performance: Evidence from Taiwan Information-Related Industries.1-36

Dam, R. H. (2010). Total quality management: What is it and how can it be implemented in roads construction,1-46.

Echard, R.D., Berge, Z.L. (2008). Quality management builds solid E-training. Turkish Online Journal of Distance Education, Vol.9, No.3, 12-18

Garstenauer, A., Blackburn, T., Olson, B. (2014). A knowledge management based approach to quality management for large manufacturing organizations. Engineering Management Journal, Vol.26 No.4, 47-58

Ghodbanet, S. B. (2014). The Effect of

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