Introduction
This is a service improvement project aimed at improving patients care and safety through efficiency and speedy access of patient’s incidence record on RIO (RIO is regarded as an electronic patient’s record (Digital Health, 2017). RIO was first introduced in 2006 as part of the National Health Service IT programme. RIO is now used widely by most Mental Healthcare Hospital in recording their patient’s notes. RIO supports the entire patient journey, from admission to care delivery and discharge. The speedy access of incidence records available for staff would support increased patient and staff safety within the ward area, which in turn may ultimately lead to an enhanced and positive healthcare outcome for patients.
The introduction of a red hexagon icon to the (RIO) patient profile page would …show more content…
This quick intervention led to patients presenting as calm, settled and safe on the ward. Calm and settled patients were able to engage with staff to improve their mental health and physical well-being. This intervention also extinguished the need for extra support staff, which in turn saved the healthcare setting money. This intervention also prevented possible assaults on staff and other patients on the ward. Therefore this quick action is believed to have induced a safe ward, and safer environment for staff to work in, thus preventing staff stress and absence. This innovation agrees with the NHS Outcome Framework (2015-16) domains 4. The domain 4 supports positive experience of care; domain 5 support treating and caring for people in a safe environment and protecting them from avoidable harm. In addition, the innovation promotes the safety, outcome and experience of the patient (NHS Framework for Quality,