REAL LIFE NEGOTIATION
“Negotiation is the process of communicating back and forth for the purpose of reaching a joint decision.” “A strategic discussion that resolves an issue in a way that both parties find acceptable. In a negotiation each party tries to persuade the other to agree with his or her point of view.”
REAL LIFE NEGOTIATION STORY
I wanted to buy new speakers when I moved to Gurgaon. The hostel rules mentioned that we weren’t allowed to play loud music in our rooms as it would disturb others. I discussed this with my roommates and we all decided that I can buy a small speaker which would not have a bass. I just needed a speaker which would be loud enough for the room. I did not want to spend more than Rs. 1500 for the speakers. So, first I searched online for the types of speakers available in the range. I found out a few speakers which were in the range but were not of good brands. The good brands for speakers are beats, sony, Logitech, iball, etc As per the online sites the rates of speakers of these brands was more than Rs1500. I was thinking of buying the speakers online but I was suggested by a friend to go in the market and check out the quality of the speakers at stores before purchasing. I thought of checking out the electronic store closest to my college which is the e-zone in the Sun City Business Park. There I saw a few speakers which were small in size and were also suitable for small room i.e. were not very loud. There I checked out various speakers and liked a Sony speaker which was worth Rs. 2200. I knew that it was a lot more expensive than the money available to me for buying speakers so I enquired about discounts. I was told that the maximum discount they could give on a speaker was 10% on M.R.P, which meant that I could have gotten the speakers from that particular store for not less than Rs. 1980. Since, it is a big store and they have fixed price policies all my attempts to negotiate on the price failed and the sales executive told me that he could not give those speakers to me at a price lower than Rs. 1980 as his hands were tied and he wasn’t the one making the decisions on the percentage of discount to be provided on the item. I checked online for the price of the speaker I liked and was pleasantly surprised to see that Flipkart was offering a 20% discount on the same speaker. I thought this was a great deal and that I should consider buying the speakers for Rs.1760. But I didn’t really want to spend Rs. 260 extra for the speakers. I thought to buy the cheaper one and to not get stuck because the beauty of the expensive speakers. I was going to buy the cheaper speaker available online but before I could order my brother called me up and told me that we could get the speakers I like in the Vyapar Kendra in Gurgaon at a cheaper price. I went to the market- Vyapar Kendra with my brother who took me to a few shops and got me to see more options in case I wanted to change my mind and buy any other type of speaker. But my mind was fixed on the Sony speaker. We went to a few shops but most of them did not have the Sony speaker I wanted available with them. Then finally I reached a shop which had the sony speaker available and they also had a lot of other speakers too. I first asked the person to show me small speakers and then my brother casually him the price for the sony speakers and the seller said that the speakers were for Rs. 2200 in the market but he could give us a 25% discount and give the speakers at Rs.1650. My brother got really happy that he brought me to a market where he was able to get me speakers at a lower price. So he started to say to the seller to pack up the speakers and give it to us but I stopped him because I really didn’t want to spend anything over Rs.1500 for the speakers. I then spoke to the seller and told him that I will not be able to pay him more than...
Please join StudyMode to read the full document