Quiz

Topics: Learning curve, Time, Business process reengineering, Process management, Learning / Pages: 46 (4715 words) / Published: Feb 3rd, 2011
| Multiple Choice Quiz
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Results ReporterOut of 9 questions, you answered 2 correctly, for a final grade of 22%. 2 correct (22%) | | 6 incorrect (67%) | | 1 unanswered (11%) | | Your Results: | The correct answer for each question is indicated by a . | | | | 1 | CORRECT | | ___________ means doing the right things to create the most benefit for the company. | | | | | A) | Efficiency | | | | | | B) | Effectiveness | | | | | | C) | Value | | | | | | D) | Productivity | | | | | | E) | None of the above | | | | Feedback: Efficiency means doing something at the lowest possible cost | | | | 2 | INCORRECT | | In general, transformation process are not categorized as: | | | | | A) | physical | | | | | | B) | location | | | | | | C) | exchange | | | | | | D) | social | | | | | | E) | storage | | | | Feedback: A-C &E are 4 of the 6 transformation processes; D is the correct answer | | | | 3 | INCORRECT | | Efficiently scheduling material and labor is an example of ______ decisions. | | | | | A) | strategic | | | | | | B) | tactical | | | | | | C) | operational | | | | | | D) | short-term | | | | | | E) | none of the above | | | | Feedback: Strategic decisions impact the company's long-term effectiveness in terms of how it can address its customers' need | | | | 4 | INCORRECT | | Management decisions within the operations function framework can be divided into which of the following broad areas: I. strategic II. transformation III. operational planning and control IV. tactical | | | | | A) | II only | | | | | | B) | I, III and IV | | | | | | C) | I, II, and III | | | | | | D) | I, II, and IV | | | | | | E) | I and III only | | | |

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