Questionnaire on CSP

Topics: Bank, State Bank of India, Overdraft Pages: 4 (524 words) Published: December 11, 2013
Questionnaire

Dear respondent,
As a part of MBA curriculum, I am conducting a study on " " .You are requested to please cooperate by providing relevant information. I assure you that information will be kept confidential and will be used for study purpose only.

Thank you

Name - _ _ _ _ _
What is your occupation?
Government employee
Semi - Government employee
Working in MNC
Other institutions and Corporate

A. Do you have a salary account (CSP)?
Yes
No

B. If yes, in which bank you are maintaining your salary account? SBI Bank
ICICI Bank
Other nationalised banks
Deutsche Bank
Axis Bank
Other

C. Why you opted a particular bank for opening salary account ? My hr department told me to open in a particular bank’s branch Already maintained account before joining the service
Bank/branch is nearer to my office
Bank/branch approached me to open an account

D. Does your bank provide you zero balance facility?
Yes
No
E. Does your bank provide you an overdraft facility through your salary account? If yes, than for how much time
No
1 month
2 month
3 month
According to the requirement

F. Is there any facility of maintaining the same account number even if you have transferred your account to any other branch?
Yes
No

G. What is the maximum cash withdrawal per day from your ATM?

40000
50000
100000

H. If applied for Car/Housing loan, what were the rates of EMI provided? Did you find it...?

High
Low

I. Do you have free internet banking?

Yes
No

J. Have your bank provided you any free insurance facility with your salary account?

Yes
No

K. Do you have free mobile banking?

Yes
No

L. How would you rate the overall quality of your relationship with SBI for CSP considering all of your experiences with them? Would you say it is…? Very Good
Good
Fair
Poor

M. In the case of suitability of CSP, which bank would you prefer? ICICI
SBI
Other nationalised...
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