As a part of MBA curriculum, I am conducting a study on " " .You are requested to please cooperate by providing relevant information. I assure you that information will be kept confidential and will be used for study purpose only.
Name - _ _ _ _ _
What is your occupation?
Semi - Government employee
Working in MNC
Other institutions and Corporate
A. Do you have a salary account (CSP)?
B. If yes, in which bank you are maintaining your salary account? SBI Bank
Other nationalised banks
C. Why you opted a particular bank for opening salary account ? My hr department told me to open in a particular bank’s branch Already maintained account before joining the service
Bank/branch is nearer to my office
Bank/branch approached me to open an account
D. Does your bank provide you zero balance facility?
E. Does your bank provide you an overdraft facility through your salary account? If yes, than for how much time
According to the requirement
F. Is there any facility of maintaining the same account number even if you have transferred your account to any other branch?
G. What is the maximum cash withdrawal per day from your ATM?
H. If applied for Car/Housing loan, what were the rates of EMI provided? Did you find it...?
I. Do you have free internet banking?
J. Have your bank provided you any free insurance facility with your salary account?
K. Do you have free mobile banking?
L. How would you rate the overall quality of your relationship with SBI for CSP considering all of your experiences with them? Would you say it is…? Very Good
M. In the case of suitability of CSP, which bank would you prefer? ICICI
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