Questionnaire

Topics: High school, Travel, Middle school Pages: 5 (439 words) Published: January 25, 2014


1. Have you traveled out of state? _____Yes _____No

2. If yes, do you travel for:
Business Both
Pleasure

3. How often do you travel for the above?
0–1 times per month 0–1 times per year 2–3 times per month 2–3 times per year 4–5 times per month 4–5 times per year 6 or more times per month 6 or more times per year

4. How do you make your travel arrangements?
Airline Travel agency
Other (please specify) _________________________________________________________________

5. Did you know that travel agencies do not charge the customer for their services? _____Yes _____No

6. Please rate the following qualities that would be most important to you in the selection of a travel agency:
Good Bad

Free services ________ ________ ________ ________ ________ (reservations, advice, and delivery of tickets
and literature)
Convenient location ________ ________ ________ ________ ________ Knowledgeable personne l ________ ________ ________ ________ ________ Friendly personnel ________ ________ ________ ________ ________ Casual atmosphere ________ ________ ________ ________ ________ Revolving charge account ________ ________ ________ ________ ________ Reputation ________ ________ ________ ________ ________ Personal sales calls ________ ________ ________ ________ ________

7. Are you satisfied with your present travel agency?
Very satisfied Very dissatisfied Holiday Travel ________ ________ ________ ________ ________ Leisure Tours ________ ________ ________ ________ ________ Canterbury Travels ________ ________ ________ ________ ________ Other _____________________ ________ ________ ________ ________ ________

8. If not, what are you dissatisfied with about your travel agency? Good Bad Free services ________ ________ ________ ________ ________ (reservations, advice, and delivery of tickets

and literature)
Convenient ________ ________ ________ ________ ________ Knowledgeable personnel ________ ________ ________ ________ ________ Friendly personnel ________ ________ ________ ________ ________ Casual atmosphere ________ ________ ________ ________ ________ Revolving charge account...
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