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Chapter 2: History of Management
Total Questions: 149 (36 True/False; 100 Multiple Choice with 2 Scenarios; 9 Short Answer; 4 Essay) TRUE/FALSE 1. Management ideas and practices have actually been used from the earliest times of recorded history. ANS: T PTS: 1 TOP: AACSB Reflective Thinking DIF: Easy KEY: Creation of Value

2. For most of humankind’s history, people have commuted to work. ANS: F For most of history, people have worked in or near their homes and have not commuted. PTS: 1 DIF: Easy TOP: AACSB Reflective Thinking KEY: Creation of Value 3. After the Industrial Revolution, jobs mostly occurred in large, formal organizations where hundreds of people worked under one roof. ANS: T PTS: 1 TOP: AACSB Reflective Thinking DIF: Easy KEY: Group Dynamics | Operations Management

4. Frederick Taylor was the father of systems management. ANS: F Frederick Taylor was the father of scientific management. PTS: 1 DIF: Easy TOP: AACSB Reflective Thinking KEY: Operations Management | HRM | Leadership Principles 5. One of Taylor’s scientific management principles concerned how workers should be selected. ANS: T The second principle of scientific management was to scientifically select, train, teach, and develop workers to help them reach their full potential. See Exhibit 2.2. PTS: 1 DIF: Easy TOP: AACSB Reflective Thinking KEY: HRM 6. According to the principles of scientific management, work and the responsibility for the work should be divided equally between workers and management. ANS: T See Exhibit 2.2 PTS: 1 DIF: Moderate KEY: Operations Management

TOP: AACSB Reflective Thinking

Chapter 2: History of Management

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7. K-M-S Industries in Ohio specializes in making one-of-a-kind precision parts for performance racing, energy, transportation, and aerospace

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