Quality Management Tools and Techniques

Best Essays
Quality management tools and techniques
SHUAA Capital
The research topic
How Quality and Management tools and Techniques are being implemented in SHUAA Capital.
Introduction
This research prepared is an individual is an individual project which is one of the necessities in a Course of Quality Management Tools and Techniques. The research will be handed over to the Course Instructor.
The purpose of the research
The research’s purpose is to identify the Quality and Management Tools and Techniques the organization is successfully implementing as well as any other Quality Management tools and Techniques that are not successful. It also aims at identifying where improvement is required.
Brief about SHUAA Capital
SHUAA Capital is a public sharing company that was founded in 1979. It is controlled by the UAE Central Bank and listed on the Dubai Financial Market. The company deals in management of assets, investment banking, brokerages, private equity and finance. It was the first company to in the United Arab Emirates to adopt the IAS reporting standards and to give out quarterly financial statements, which is currently a requirement for all companies listed on the Dubai Financial Market.
The company has been a pioneer in in the Investment management in the Middle East and remains at the fore front of MENA fund and wealth management today. It has headquarters in Dubai with branches in Riyadh, Abu Dhabi and Jeddah. The company has spread its services across the GCC’s vibrant and competitive regional economies. The company has received many awards from EUROMONEY in many categories. The Best Equity House award is the one that company has received for many times.
Following the strictest standards, the transparency has been one of the pillars of the company’s success. Giving advice on corporate finance along with information on debt capital markets and ways to configure Investments are some of the duties of the company’s investment Banking wing. The SHUAA



Cited: • Ahire, Sanjay L., and Damodar Y. Golhar. "Quality Management in large vs. small firms." Journal of Small Business Management, 32.2(1996): 25+. Print. • Kuratko, Donald F., John C. Goodale, and Jeffrey S. Hornsby. "Quality Practices for a competitive advantage ' '. Journal of Small Business Management 39.4(2001): 293–311. Print. • NHS Institute for Innovation and Improvement. The Handbook of Quality, and Service Improvement Tools. London: NHS Quality Institute, 2010. Web. institute.nhs.uk. 5 Jan. 2013. • Swanson, Roger. The Quality Improvement Handbook: Team Guide to Tools and Techniques . New York: St. Lucie Press, 1995. Print. • Vorley, Geoff and Fred Tickle. Quality Management Tools and Techniques. New York: ASQ, 2002. Print.

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