Quality Management

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Dai Wei
East Asia Institute of Management
9 Ah Hood Road
Singapore 329975

Dai Wei
East Asia Institute of Management
9 Ah Hood Road
Singapore 329975

Date : Jun 03, 2013

Fun Promotion B.V.
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Dear Ingrid Loebb:

I am submitting herewith my essay entitled the Mercedes-Benz quality system

The main purpose of this essay is to analyzed and discussed the Mercedes-Benz quality system.

We hope that this essay will merit your approval.

Yours sincerely

Dai Wei

Table of contents 1. Executive summary 2. Introduction 3. Literature review 4. Quality management system 5. Mercedes-Benz mission 6. Mercedes-Benz strategic objective 7. Human Resource Management in quality system 8. Cost in quality system 9. Customer need and organization 10. Quality improvement 11. Conclusion 12. Recommendation 13. Reference

1. Executive summary Mercedes-Benz philosophy is clear: company give of best for customers who expect the best - and Mercedes-Benz live a culture of excellence that is based on shared values. corporate history is full of innovations and pioneering achievements
Mercedes-Benz goal is to successfully meet the demands of future mobility. And in doing so, company intend to create lasting value - for shareholders, customers and workforce, and for society in general
This assessment analyzed and discussed the quality system to improve and contributes Mercedes-Benz organization’s mission and strategic. Mercedes-Benz human resource system is an important role in the quality management. The cost of quality is an important concept to a business. Quality-related costs directly impact a firm's bottom line profit. Article also discussed customer requirement and company needs improve activities in its quality system.
In the end assessment also give some suggestions to help Mercedes-Benz to improve quality management system.

2.

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