Quality Management

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Modell Charter School ERP Quality Management Plan
Lamont Fletcher BUS4092
Project Management II

635 Beth ave
Winston – Salem NC 27127
Telephone: (336) 671-0576
Email: lamontaf@me.com
Instructor: Professor Joe Forte
Introduction
The purpose of the Quality Management Plan (QMP) is to provide a broad framework for implementing quality assurance on the Modell Charter School ERP Implementation project to ensure the project is successful. The plan is meant for the project stakeholders and the project team members. This plan will cover the project for all stages of the project life cycle of the Modell Charter School ERP Implementation. The QMP will outline the quality control (QC), assurance (QA) and continuous improvement process for the project to establish a foundation that the project deliverables will be built to meet the expectations and needs of the project. The QMP will outline the roles and responsibilities of the team managing the projects quality processes and to make sure that they are implemented and followed. Additionally the QMP will list quality tools and techniques that will be used on the project and making sure the project adheres to the project standards and controls, risk management, issue tracking, and change control procedures. The project QMP will utilize the MAXIMUS Tool Kit (MTK), which is a collection of templates, documents, and other tools and deliverable that supports the MAXIMUS ERP implementation methods and processes. The MTK has been fine tuned and proven on many ERP projects that ensure that the ERP systems is of the highest quality. The approach for Quality Management includes Planning for Quality, Establishing the Quality Assurance Framework, Performing Quality Control Activities and implementing corrective actions and Process Improvement.
Project/Task Description Project Scope overview
The Chief Operating Officer at the Modell Charter School has decided to implement a high-level Enterprise resource planning



References: HUD Quality Assurance Plan Check list (n.d.). Retrieved 9December, 2012 from portal.hud.gov/hudportal/documents/huddoc?id=DOC_15124.doc Rico, D. F. (n.d.) ERP in Higher Education. Retrieved 04 November 2011 from http://davidfrico.com/rico04f.pdf Swartz, D., Orgil, K. (2001). Higher Education ERP: Lessons Learned. Retrieved 03 November 2011 from http://net.educause.edu/ir/library/pdf/eqm0121.pdf Profomax.com (n.d). Education Management Systems. Retrieved 04 November 2011 from http://www.profmax.com/pbs/solutions/erp/education/education_management_system/education%20management%20system.aspx#section4 Quality Assurance Plan State of New Mexico (2005). PeopleSoft Implementation Project Retrieved 8 December, 2012 from http://www.shareinfo.state.nm.us/Documentation/documents/deliverables/Quality%20Assurance%20Plan.pdf

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